Issue 13.08 - August 2005
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We Are the Web 

The Netscape IPO wasn't really about dot-commerce. At its heart was a new cultural force based on mass collaboration. Blogs, Wikipedia, open source, peer-to-peer - behold the power of the people.
By Kevin Kelly Page 2 of 5 

Problem was, content was expensive to produce, and 5,000 channels of it would be 5,000 times as costly. No company was rich enough, no industry large enough, to carry off such an enterprise. The great telecom companies, which were supposed to wire up the digital revolution, were paralyzed by the uncertainties of funding the Net. In June 1994, David Quinn of British Telecom admitted to a conference of software publishers, "I'm not sure how you'd make money out of it."

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The immense sums of money supposedly required to fill the Net with content sent many technocritics into a tizzy. They were deeply concerned that cyberspace would become cyburbia - privately owned and operated. Writing in Electronic Engineering Times in 1995, Jeff Johnson worried: "Ideally, individuals and small businesses would use the information highway to communicate, but it is more likely that the information highway will be controlled by Fortune 500 companies in 10 years." The impact would be more than commercial. "Speech in cyberspace will not be free if we allow big business to control every square inch of the Net," wrote Andrew Shapiro in The Nation in July 1995.

The fear of commercialization was strongest among hardcore programmers: the coders, Unix weenies, TCP/IP fans, and selfless volunteer IT folk who kept the ad hoc network running. The major administrators thought of their work as noble, a gift to humanity. They saw the Internet as an open commons, not to be undone by greed or commercialization. It's hard to believe now, but until 1991, commercial enterprise on the Internet was strictly prohibited. Even then, the rules favored public institutions and forbade "extensive use for private or personal business."

In the mid-1980s, when I was involved in the WELL, an early nonprofit online system, we struggled to connect it to the emerging Internet but were thwarted, in part, by the "acceptable use" policy of the National Science Foundation (which ran the Internet backbone). In the eyes of the NSF, the Internet was funded for research, not commerce. At first this restriction wasn't a problem for online services, because most providers, the WELL included, were isolated from one another. Paying customers could send email within the system - but not outside it. In 1987, the WELL fudged a way to forward outside email through the Net without confronting the acceptable use policy, which our organization's own techies were reluctant to break. The NSF rule reflected a lingering sentiment that the Internet would be devalued, if not trashed, by opening it up to commercial interests. Spam was already a problem (one every week!).

This attitude prevailed even in the offices of Wired. In 1994, during the first design meetings for Wired's embryonic Web site, HotWired, programmers were upset that the innovation we were cooking up - what are now called clickthrough ad banners - subverted the great social potential of this new territory. The Web was hardly out of diapers, and already they were being asked to blight it with billboards and commercials. Only in May 1995, after the NSF finally opened the floodgates to ecommerce, did the geek elite begin to relax.

Three months later, Netscape's public offering took off, and in a blink a world of DIY possibilities was born. Suddenly it became clear that ordinary people could create material anyone with a connection could view. The burgeoning online audience no longer needed ABC for content. Netscape's stock peaked at $75 on its first day of trading, and the world gasped in awe. Was this insanity, or the start of something new?

2005
The scope of the Web today is hard to fathom. The total number of Web pages, including those that are dynamically created upon request and document files available through links, exceeds 600 billion. That's 100�pages per person alive.

How could we create so much, so fast, so well? In fewer than 4,000 days, we have encoded half a trillion versions of our collective story and put them in front of 1 billion people, or one-sixth of the world's population. That remarkable achievement was not in anyone's 10-year plan.

The accretion of tiny marvels can numb us to the arrival of the stupendous. Today, at any Net terminal, you can get: an amazing variety of music and video, an evolving encyclopedia, weather forecasts, help wanted ads, satellite images of anyplace on Earth, up-to-the-minute news from around the globe, tax forms, TV guides, road maps with driving directions, real-time stock quotes, telephone numbers, real estate listings with virtual walk-throughs, pictures of just about anything, sports scores, places to buy almost anything, records of political contributions, library catalogs, appliance manuals, live traffic reports, archives to major newspapers - all wrapped up in an interactive index that really works.

This view is spookily godlike. You can switch your gaze of a spot in the world from map to satellite to 3-D just by clicking. Recall the past? It's there. Or listen to the daily complaints and travails of almost anyone who blogs (and doesn't everyone?). I doubt angels have a better view of humanity.

Why aren't we more amazed by this fullness? Kings of old would have gone to war to win such abilities. Only small children would have dreamed such a magic window could be real. I have reviewed the expectations of waking adults and wise experts, and I can affirm that this comprehensive wealth of material, available on demand and free of charge, was not in anyone's scenario. Ten years ago, anyone silly enough to trumpet the above list as a vision of the near future would have been confronted by the evidence: There wasn't enough money in all the investment firms in the entire world to fund such a cornucopia. The success of the Web at this scale was impossible.

But if we have learned anything in the past decade, it is the plausibility of the impossible.

Take eBay. In some 4,000 days, eBay has gone from marginal Bay Area experiment in community markets to the most profitable spinoff of hypertext. At any one moment, 50�million auctions race through the site. An estimated half a million folks make their living selling through Internet auctions. Ten years ago I heard skeptics swear nobody would ever buy a car on the Web. Last year eBay Motors sold $11 billion worth of vehicles. EBay's 2001 auction of a $4.9 million private jet would have shocked anyone in 1995 - and still smells implausible today.

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