You can use the list below to find out if your problem is a known issue. If the problem is listed here, we're aware of it and are working to fix it as soon as possible. To learn more about an issue and see possible workarounds, click 'Read more and let us know.'
Please note: Due to high volume, we're unable to answer email about our known issues. When you click the 'Let us know' button, you'll send a report and help us to determine how many people are experiencing the issue.
Some users have resolved this issue by editing their registry. Please note: Editing your registry can be potentially dangerous. If you're unfamiliar with the Windows registry, please make sure you have the guidance from someone who does.
Problems with Pogo.com is a known issue with the Java plug-in. If you're running a version of Google Chrome that's older than 0.3.154.6, then try updating. If you are missing Java, download it at http://java.sun.com/javase/downloads/index.jsp
Google Chrome doesn't show a confirmation alert when closing a window with multiple tabs.
This can occur when your proxy settings are set to "Automatically detect." To change this setting, go to Tools > Options > "Under the hood" in Google Chrome, and click "Change proxy settings." Then click "LAN settings" in the new window, and un-check "Automatically detect." You may need to restart your computer for the settings to take effect.
Google Chrome does not support SSL client authentication
Pressing Ctrl+M doesn't insert a comment. When you use the menu to insert a comment and start typing, your text is outside the comment.
Use the menu to insert a comment. Click inside the comment to focus it before typing
Docs - 'Also editing now' message redraws multiple times when you scroll
Commonly, custom themes involve replacing a DLL. With this latest build, we're not compatible with the older custom theme DLLs, which explains the crashes. You'll need to uninstall, then reinstall Google Chrome from http://www.google.com/chrome/ to fix this issue.
Oftentimes, these errors come up when an anti-virus software blocks installation. You may be able to resolve this issue by temporarily disabling your anti-virus of firewall software.
There was a problem with accessing the Application folder during the installation or update process. To resolve this issue, please follow instructions to delete the Application folder, then try reinstalling Google Chrome again.
Trouble installing on partitions other than the C drive
If you have a media reader that maps devices to the C:\ drive, some users have been able to resolve this problem by opening their Device Manager, deactivating the media reader, then typing in the following into the Command Box: [ subst C: E:\ ]
Although we don't have a workaround for installing in the desired language initially, you can change your language version after installation by opening your "Options" menu, clicking the "Minor Tweaks" tab, and clicking the "Change font
and language settings" button. From the "Fonts and languages" window, select the "Languages" tab and select your desired Google Chrome language. Click "OK" and restart the browser.
Can't install with Symantec Endpoint Protection enabled
This issue has been fixed in the latest version of the Google Chrome. If you're still encountering problems, first make sure you've upgraded your version of Symantec Endpoint Protection to Version 11.0 Maintenance Release 4 available at http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008121712452848. Then uninstall Google Chrome and reinstall the browser by downloading the latest version at http://www.google.com/chrome
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