Cookies Settings Are Not Retained After You Upgrade to Internet Explorer 6

Article ID:296363
Last Review:January 31, 2007
Revision:4.3
This article was previously published under Q296363

SYMPTOMS

After you upgrade from an earlier version of Microsoft Internet Explorer to Microsoft Internet Explorer 6 or Microsoft Windows XP, your cookies settings are not retained as expected.

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CAUSE

This issue occurs because cookie settings, which are configured on the Security tab of Internet Options in Internet Explorer 4 and 5 (or on the Advanced tab in Internet Explorer 3), are removed when you upgrade to Internet Explorer 6. A new Privacy tab has been added to the Internet Options dialog box to configure cookie settings for the Internet zone.

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WORKAROUND

To work around this issue, configure your cookie settings to the level that you want by using the new Privacy tab.

For additional information about how to customize your cookie settings, click the following article number to view the article in the Microsoft Knowledge Base:
283185 (http://support.microsoft.com/kb/283185/EN-US/) How to Manage Cookies in Internet Explorer 6
For additional information about the default privacy settings in Internet Explorer 6, click the article number below to view the article in the Microsoft Knowledge Base:
293222 (http://support.microsoft.com/kb/293222/EN-US/) Default Privacy Settings for Internet Explorer 6

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MORE INFORMATION

In earlier versions of Internet Explorer, security levels for cookie settings are configured on the Security tab, on a per-zone basis. In Internet Explorer 6, cookies settings are configured as privacy levels for the Internet zone on the Privacy tab.

For additional information about cookies, click the article number below to view the article in the Microsoft Knowledge Base:
260971 (http://support.microsoft.com/kb/260971/EN-US/) Description of Cookies

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APPLIES TO
Microsoft Internet Explorer 6.0, when used with:
  Microsoft Windows XP Home Edition
  Microsoft Windows XP Professional
  Microsoft Windows XP Media Center Edition
  Microsoft Windows XP Tablet PC Edition
  Microsoft Windows 2000 Advanced Server
  Microsoft Windows 2000 Datacenter Server
  Microsoft Windows 2000 Professional Edition
  Microsoft Windows 2000 Server
  Microsoft Windows NT Server 4.0 Standard Edition
  Microsoft Windows NT Server 4.0, Terminal Server Edition
  Microsoft Windows NT Workstation 4.0 Developer Edition
  Microsoft Windows Millennium Edition
  Microsoft Windows 98 Second Edition
  Microsoft Windows 98 Standard Edition

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Keywords: 
kbbug kbprb KB296363

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