“Mohammed’s IT skills are second to none. His professionalism and attitude towards work means that with this individual you are always going to get the work done to a very high standard. His punctuality is perfect and having the ‘can do’ approach makes it very easy for anyone to ask him for help. ”
About
As the Head of IT Service Delivery at University of West London, I lead a team of IT…
Experience
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Education
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Licenses & Certifications
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Dealing with difficult customers
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How to manage the IT support desk
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Volunteer Experience
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Board Chair
Chalvey Community Partnership
- Present 2 years 8 months
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Everyone and Vaccination Centre Hi-Viz Hero
Slough CVS
- Present 3 years 6 months
Health
The roll-out of the Covid-19 vaccination sites in Slough continue to go from strength to strength in line with national timelines and guidance.
This work is being carried out by the four local Primary Care Networks across Slough: LOCC, SPINE, SHAPE and Central Slough Network. As well as vaccinating local care homes, the Primary Care Networks have been delivering the vaccine to their registered populations at local vaccination centres.
The vaccination centres have been…The roll-out of the Covid-19 vaccination sites in Slough continue to go from strength to strength in line with national timelines and guidance.
This work is being carried out by the four local Primary Care Networks across Slough: LOCC, SPINE, SHAPE and Central Slough Network. As well as vaccinating local care homes, the Primary Care Networks have been delivering the vaccine to their registered populations at local vaccination centres.
The vaccination centres have been supported by the wonderful #OneSlough volunteers who have given up their time to ensure the smooth running of supporting patients that have been invited for the vaccine since December.
The centres are staffed by NHS — GP’s, nurses and staff and aided by volunteers who are co-ordinated by Slough Council for Voluntary Service.
Jamie Green One Slough Co-Chair said - “A lot of people are coming out of the house for the first time since March and they’re often quite anxious. We make sure they feel reassured and safe.” -
Chairman
Acion4chalvey
- Present 15 years 6 months
Social Services
Bid Writing, Neighbourhood Watch setup, Community Safety, Environment and Health.
Courses
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Future Leaders Programme - Leadership Foundation for Higher Education
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Projects
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ITSM Co-pilot
Implememtation of SysAid Copilot at Univers of West London : A comprehensive AI suite designed and built to enhance the ITSM experience. SysAid Copilot bakes generative AI into every aspect of service management -- offering various modules that work together to improve efficiency, empower employees, and provide valuable insights. Both individually and collectively, each of SysAid Copilot's generative AI features enable admins to maximize productivity in order deliver exceptional, effective…
Implememtation of SysAid Copilot at Univers of West London : A comprehensive AI suite designed and built to enhance the ITSM experience. SysAid Copilot bakes generative AI into every aspect of service management -- offering various modules that work together to improve efficiency, empower employees, and provide valuable insights. Both individually and collectively, each of SysAid Copilot's generative AI features enable admins to maximize productivity in order deliver exceptional, effective service to their end users.
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24 Hour Support
Honors & Awards
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2012 UCISA-Eduserv Award for Excellence
UCISA
Harnessing the power of Microsoft’s Office 365 to provide a better social learning environment through a new Student Portal.
The winner of the 2012 UCISA-Eduserv Award for Excellence is the University of West London. Their submission focused on the implementation of Office 365 to provide a better social learning environment through a new Student Portal.
The panel were impressed by the project which clearly had the learner at its heart and had achieved its objectives. The coherence…Harnessing the power of Microsoft’s Office 365 to provide a better social learning environment through a new Student Portal.
The winner of the 2012 UCISA-Eduserv Award for Excellence is the University of West London. Their submission focused on the implementation of Office 365 to provide a better social learning environment through a new Student Portal.
The panel were impressed by the project which clearly had the learner at its heart and had achieved its objectives. The coherence of the approach and the engagement of students in the design, testing and user training for the new system were particularly noted.
http://www.ucisa.ac.uk/~/media/Files/members/awards/excellence/2012/UWL -
NCC's IT Department Accreditation (ITDA) standard
The National Computing Centre
University of West London's IT department was awarded the National Computing Centre’s IT Department Accreditation (ITDA) Standard that demonstrate to our stakeholders that out IT systems and processes are independently validated as effective, well managed and best of breed.
Languages
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English
Native or bilingual proficiency
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Urdu
Native or bilingual proficiency
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Punjabi
Native or bilingual proficiency
Recommendations received
10 people have recommended Mohammed
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