David Champeaux

Healthcare consumers in England are keen on a more digitally-driven healthcare experience, but they and their carers need help navigating new digital channels.

This survey of over 2,500 doctors in 6 countries (Australia, Brazil, England, Norway, Singapore, US) provides strong evidence of growing doctor confidence in using digital health and support for its potential impact - but also a clear call for action by health systems, physician leaders and vendors to increase the focus on moving digital health beyond transactional and record-keeping systems to engagement and collaboration platforms for the whole healthcare ecosystems including patients, and… Show more

This survey of over 2,500 doctors in 6 countries (Australia, Brazil, England, Norway, Singapore, US) provides strong evidence of growing doctor confidence in using digital health and support for its potential impact - but also a clear call for action by health systems, physician leaders and vendors to increase the focus on moving digital health beyond transactional and record-keeping systems to engagement and collaboration platforms for the whole healthcare ecosystems including patients, and taking a service design approach to increase their usability and fit within people's lives and workflows. Show less

Viusal Summary of results of survey of >500 England doctors on usage and perceptions on digital healh - clear signs of progress but symptoms of delayed uptake of true engagement with patients and the wider health ecosystem. Prescription: more service design-oriented approaches and physician leadership in design and usage to move from record-keeping and transactional tools to truly engaging platforms and channels!