Zonal

Zonal

Hospitality

Hospitality technology solutions helping pubs, restaurants & hotels streamline operations & enhance the guest experience

About us

Born out of hospitality more than 40 years ago, we are the largest tech supplier to pubs, restaurants, hotels and other hospitality businesses in the UK. A family business at heart, we care passionately about the hospitality industry. We invest around 14% of our turnover in R&D each year to ensure that our systems continue to deliver optimum performance, efficiency and insight. Our integrated technology can help you engage and understand your customers better, drive more satisfaction, streamline operations and increase profits. EPoS Our EPoS is the beating heart of your hospitality tech stack, sharing data and bringing everything together. It connects the dots between your front and back-of-house, delivering you complete operational control. Manage wastage and allergen data Deploying a fully integrated purchase to pay and menu management system means that decisions are based on data and food and drink suppliers are streamlined across your estate to unify pricing and optimise profit. As new allergen legislation has come in over recent years, it is important to be able to track volumes of what is being bought and from where. Online table bookings Our booking system shares real-time data with the POS, updating table availability as soon as a bill is paid, allowing potential customers to book immediately. Online ordering Our online ordering system is a safe, secure and contactless way for your customers to order and pay for food and drink via their mobile device, through Order & Pay, Click and Collect and Delivery. As items are ordered, stock levels are updated in real time, helping you reduce wastage and inevitably control costs. Increase customer loyalty and revenue An integrated digital loyalty solution will reap many benefits, capturing data on visit frequency, guest preferences and spend, so you can send tailored deals and rewards to each customer, driving more engagement and sales.

Website
http://www.zonal.co.uk
Industry
Hospitality
Company size
501-1,000 employees
Headquarters
Edinburgh
Type
Privately Held
Founded
1979
Specialties
Mobile Technology, Online Ordering, Reservation Systems, Omnichannel Ordering, Menu engineering, Recipe Modelling, Loyalty, Gift cards, and Property Management

Locations

Employees at Zonal

Updates

  • View organization page for Zonal, graphic

    26,945 followers

    🙋 Want more granular reporting, real-time digital stock checks, improved recipe management and waste reduction? Read on to discover how Zonal can help... ➡️ Our blog reveals just 10 ways in which Zonal's systems can help your hospitality business be as profitable as possible. Tap here - https://lnkd.in/e45yQwGk - to maximise margins and deliver more revenue. The current economic headwinds have made protecting margins more essential to hospitality businesses than ever before, but the right technology, in the right place, can help operators both maintain profitability and create a more sustainable business for the future. As well as helping you to boost your bottom line, Zonal keeps you trading from open 'til close with our always-on trusted customer support. We’re the tech partner - working behind the scenes - who you can rely on. We care about any disruptions' impact on your business, which is why we’ll be by your side from the start, keeping you trading successfully and profitably. 💪 Regardless of the size of your business, our premium-level support is available to all. Learn more here - https://lnkd.in/eNj5VGJx #HereForYou #ZonalUK #HospitalityTech #WeAreHospitality #HospitalityTips

  • View organization page for Zonal, graphic

    26,945 followers

    💫 As a proud sponsor of the Institute of Hospitality Annual Dinner & Awards 2024, this evening we're heading to the stunning Honourable Artillery Company in London. High Level Software's Pete Saunders MIH (Head of Relationships) and Liz Seaton (Senior Business Development Manager) are attending to celebrate the very best from within the global hospitality Industry. See you there! ▶️ For more info: https://lnkd.in/eAYZgSsF #ZonalUK #HospitalityTech #IoH #Awards #UKHospitality #HospitalityIndustry

    • 💫 As a proud sponsor of the @IoH Annual Dinner & Awards 2024, this evening we're heading to the stunning Honourable Artillery Company in London.

High Level Software's Pete Saunders MIH (Head of Relationships) and Liz Seaton (Senior Business Development Manager) are attending to celebrate the very best from within the global hospitality Industry.

See you there!

▶️ For more info: https://lnkd.in/eAYZgSsF

hashtag#ZonalUK hashtag#HospitalityTech hashtag#IoH hashtag#Awards hashtag#UKHospitality hashtag#HospitalityIndustry
  • View organization page for Zonal, graphic

    26,945 followers

    As we continue to celebrate Pride Month, we wanted to take the opportunity to highlight the incredible work from Stonewall. The charity was founded in 1989 with the aim of breaking down barriers to equality and continues to campaign and lobby government to change laws to help create transformative change in the lives of LGBTQ+ people across communities in the UK. The Diversity Champions programme is the leading employers’ programme for ensuring all LGBTQ+ staff are free to be themselves in the workplace. Stonewall work with over 800 organisations across the UK and every Diversity Champions shares their core belief in the power of a workplace that truly welcomes, respects, and represents LGBTQ+ employees. Zonal is proud to be a Stonewall Diversity Champion, the gold standard for LGBTQ+ inclusion. The programme has proved that an inclusive workplace can increase financial success plus attract and retain employees. ▶️ https://lnkd.in/eKnKBV8N #ZonalUK #Pride #Diversity #PrideMonth #LGBTQ #Stonewall #StandforStonewall

    • As we continue to celebrate Pride Month, we wanted to take the opportunity to highlight the incredible work from @Stonewall. 

The charity was founded in 1989 with the aim of breaking down barriers to equality and continues to campaign and lobby government to change laws to help create transformative change in the lives of LGBTQ+ people across communities in the UK. 

The Diversity Champions programme is the leading employers’ programme for ensuring all LGBTQ+ staff are free to be themselves in the workplace.  Stonewall work with over 800 organisations across the UK and every Diversity Champions shares their core belief in the power of a workplace that truly welcomes, respects, and represents LGBTQ+ employees.

Zonal is proud to be a @stonewall Diversity Champion, the gold standard for LGBTQ+ inclusion. The programme has proved that an inclusive workplace can increase financial success plus attract and retain employees.

▶️ stonewall.org.uk/diversity-champions-programme 

#ZonalUK #Pri
  • View organization page for Zonal, graphic

    26,945 followers

    🍻 Tomorrow is #NationalBeerDay - cheers to that! 🤔 𝗗𝗶𝗱 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄? Last year, 6,688,000,000 (that's six billion, six hundred and eighty eight million) pints of beer were served in the UK - enough to fill 1,520 Olympic-sized swimming pools! Celebrate Britain’s favourite alcoholic drink by joining in with the National Cheers To Beer campaign tomorrow evening at 7pm, when, across the country, we'll all be raising our glasses to say #CheersToBeer. It's not too late to spread the beery love by letting your customers know via your social channels - we can hear those pint glasses clanking already! ➡️ Find out how to get involved in 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗕𝗲𝗲𝗿 𝗗𝗮𝘆: www.beerdaybritain.co.uk #ZonalUK #BeerDay #Beer #BritishPubs #WeAreHospitality #NotJustAPub #HospitalityTech

  • View organization page for Zonal, graphic

    26,945 followers

    🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🍽️🍺 The Euro 2024 effect! Restaurants, pubs and bars see a huge surge in Father's Day bookings... New insights revealed! Father’s Day reservations are up compared with last year, as families get ready to visit hospitality venues and celebrate with their dads over a Euros-packed weekend. 𝗔 𝗵𝗮𝘁-𝘁𝗿𝗶𝗰𝗸 𝗼𝗳 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗯𝗼𝗼𝘀𝘁𝘀 - ⚽️ Total Father's Day bookings up 44% ⚽️ Dinner reservations for this Sunday are up 66% ⚽️ Lunchtime bookings are also popular, up 52% ▶️ For the full feature, including a comment from Tim Chapman, Zonal's Chief Commercial Officer, head over to: https://lnkd.in/e3Gc7da9   #ZonalUK #HospitalityTech #Euros #Euro2024 #HospitalityUK #Hospitality

    • 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🍽️🍺 The Euro 2024 effect! Restaurants, pubs and bars see a huge surge in Father's Day bookings... New insights revealed! 

Father’s Day reservations are up compared with last year, as families get ready to visit hospitality venues and celebrate with their dads over a Euros-packed weekend.

𝗔 𝗵𝗮𝘁-𝘁𝗿𝗶𝗰𝗸 𝗼𝗳 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗯𝗼𝗼𝘀𝘁𝘀 - 
⚽️ Total Father's Day bookings up 44%
⚽️ Dinner reservations for this Sunday are up 66%
⚽️ Lunchtime bookings are also popular, up 52%

▶️ For the full feature, including a comment from @Tim Chapman, Zonal's Chief Commercial Officer, head over to: www.zonal.co.uk/resources/news-euros-boost-for-fathers-day-2024-bookings/
 
#ZonalUK #HospitalityTech #Euros #Euro2024 #HospitalityUK #Hospitality
  • View organization page for Zonal, graphic

    26,945 followers

    🗳️ Keep up-to-date with election manifesto news and what the proposed policies could mean for your hospitality business... This week, political parties have been launching their manifestos and UKHospitality have been analysing them to understand the impact to the hospitality sector. Next Monday (17 June), UKH is holding a member exclusive webinar at 12pm to provide further analysis. Hear from Kate Nicholls OBE and UKH's executive team as they explain all. This election provides a fantastic opportunity to put hospitality front and centre of the political debate and ensure our sector’s voice is heard clearly. 🗓️ Monday, 17 June ⏰ 12:00 💷 FREE for UKH members 🎟️ Register here: https://lnkd.in/ezUHXphZ #ZonalUK #UKH #Webinar #UKElection #Hospitality

    • 🗳️ Keep up-to-date with election manifesto news and what the proposed policies could mean for your hospitality business... 

This week, political parties have been launching their manifestos and @UKH have been analysing them to understand the impact to the hospitality sector. 

Next Monday (17 June), UKH is holding a member exclusive webinar at 12pm to provide further analysis. Hear from @Kate Nicholls and UKH's executive team as they explain all.

This election provides a fantastic opportunity to put hospitality front and centre of the political debate and ensure our sector’s voice is heard clearly.

🗓️ Monday, 17 June
⏰ 12:00
💷 FREE for UKH members
🎟️ Register here: us06web.zoom.us/webinar/register/3117181204154/WN_vod-DiAHTTKM39S6Qlv2Rw#/registration

#ZonalUK #UKH #Webinar #UKElection #Hospitality
  • View organization page for Zonal, graphic

    26,945 followers

    At Zonal we have the tech you need to succeed, with unrivalled support by your side - just two of the reasons why we’re here for you. We help hospitality businesses achieve their goals, offering tailored solutions to hospitality venues of all sizes. Every day, our connected ecosystem of technology solutions is used in more than 16,000 hospitality and leisure businesses throughout the UK. But don't take our word for it, read what Matthew Gladman, Head of Systems & Continuous Improvement, North Brewing Company had to say... "If there are any operators out there that think they might not be big enough to switch to Zonal, I would say don’t be put off by the big names. Our experience was that Zonal tailored a package that was built just for us, was really specific to us, and was designed around our needs and our drive for great hospitality." Discover the Zonal difference for yourself, download our brochure - https://lnkd.in/ecX7JjdT - and find out what makes us stand out from other hospitality technology providers. #HereForYou #ZonalUK #HospitalityTech #WeAreHospitality

  • View organization page for Zonal, graphic

    26,945 followers

    💻 In Episode 3 of our new series of informative 'Byte-Sized Tech Tour' videos, Airship's CEO, Dan Brookman, reveals why Hospitality CRM is a must-have for your business. Understand and increase your customers' spending and visiting habits with the power of Airship's industry-leading Customer Relationship Management (CRM) - all within one easy-to-use, customisable, revenue-boosting platform. 𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗺𝗮𝗻𝘆 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝘃𝗶𝗱𝗲𝗼... ✔ Over 450 hospitality brands use Airships's hospitality CRM platform. ✔ How the power of Airships's ecosystem (part of the Zonal Family) can monetise your data. ✔ Discovering how Proof of Presence (PoP) demonstrates that a person on your database actually visited one of your locations. ✔ Using email to encourage lapsed or infrequent customers to increase return visits 𝗮𝗻𝗱 spend per visit ✔ Top tips on building your newsletter database by introducing a 'Value Exchange' to encourage customer sign-up. There's no denying the benefits of Airship's hospitality CRM - not only to improve customers' brand loyalty but also to give a real ROI on your marketing spend. ▶️ For further info, or to request a demo, head over to airship.co.uk or email [email protected] #ZonalUK #Airship #HospitalityCRM #HospitalityTech #HereForYou

  • View organization page for Zonal, graphic

    26,945 followers

    🇬🇧☀️ Zonal's Tim Chapman (Chief Commercial Officer) and Gillian Nicholson (Sales Director) are on their way to the UKHospitality Summer Conference. If you're going, come over and say hello. This conference will be celebrating hospitality’s sizable contribution to Britain and showcase why it matters more now than ever before. Hospitality is a powerhouse that contributes £140 billion in growth, £54 billion in tax receipts and 3.5 million jobs. The sector is unique in creating places where people want to live, work and invest. For more info, including the list of incredible speakers: https://lnkd.in/d85zz_8R #ZonalUK #UKH #Networking #SummerConference #HospitalityTech Kate Nicholls OBE

    • No alternative text description for this image
  • View organization page for Zonal, graphic

    26,945 followers

    😃 How to keep your customers happy! Our latest research exposes consumers' biggest irritations and how to stop them from occurring in the first place. Here's an example of one of the biggest hospitality bugbears - consumers value special offers and loyalty discounts, especially when their spending is under pressure. But if brands promise guests a good deal, they need to keep it. 55% say they are very annoyed by a venue’s failure to honour a deal or loyalty reward. It's crucial to recognise likely points of friction, that negatively affect guests’ visits to your venue, it's absolutely essential for protecting both your business's reputation and revenue. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗿𝗲𝗽𝗼𝗿𝘁 𝘁𝗼 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿:   ✔ Top 5 biggest bugbears ✔ Frustrations by stage in the customer journey ✔ How do these frustrations differ between demographics? ✔ Where and when consumers vent their frustrations about their hospitality experiences • Download your FREE copy of our research to uncover these top customer frustrations that are encountered when they eat and drink out 👉 https://lnkd.in/eUG8QUb7 Produced in partnership with CGA by NIQ #ZonalUK #HospitalityBugbears #ConsumerReport #HospitalityTechnology #HospitalityNews #HospitalityUK

Similar pages

Browse jobs