Collaboration

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

115 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

6 Posts

Activity in Collaboration

Modify end call button in UCCE

Hi thereI was wonder if there is a way to modify in finesse the ¨End call¨ button (The red one), what they want is that instead of ending the call they want to send it to a survey, I´m able to create a new button (gadget) that can sends to call to a ...

isra21 by Level 1
  • 34 Views
  • 0 replies
  • 0 Helpful votes

Understanding CUCM Licensing

Hello Experts,As you can see, we have many unassigned devices on our CUCM licensing page. The question is if we associate those devices with users, will we save on license usage?Number of created users in CUCM : 7 117Number of created devices in CUCM...

Resolved! personal local branding in Cisco Meeting Server

Hello Guys,I want to change title and subtitle of json file for personal branding but gave me this errorFileStore : Successfully saved favicon.png to /www/branding/favicon.pnginfo cms client_backend: INFO : FileStore : Successfully saved sign_in_back...

hamed1986 by Level 1
  • 60 Views
  • 2 replies
  • 0 Helpful votes

DTMF issue between MS teams and UCCX

Hello, We have DTMF issue from MS teams. We've tried lot of almost all the DTMF changes on the SIP trunk and SIP profile. But no luck. SBC is a non-cisco device. Jabber and MS team clients can call each other. Please find the working and non-working ...

Team/cucm/snr

HiI'm using a remote destination profile. However, when a call is answered on Teams, the desk phone disconnects. This means if I hang up on Teams, I can't resume the call on the desk phone.My setup is as follows:Ribbon as the SBCConnection: Ribbon ->...

Courtesy call back does not display caller ID

I have a question on the Courtesy Callback Entry app we have the Calling Line ID which is static 10 digit most of the time, and I would like to change this to dynamic based on what ICM provides.Here is what i have done,  Set the Call.PeripheralVariab...

unwanted call block from expresway

Hello I want to prevent my jabber user from running on the my internal network, but making calls from the external network. Is it correct to do this by configuring call policy rule into expressway-e?. what am i do Source type, Rule applies to, Source...

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rıza by Level 1
  • 372 Views
  • 9 replies
  • 0 Helpful votes