Latest Answers
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My favorite Star has disappeared from ipad.How to restore it.
Bookmarks, history, reading lists and downloads are now in your '''Library'''. To get to your Library: #Tap the menu button (three lines) at the bottom (iPhone) or top (iPad) o…
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What happened to the Bookmarks star on Firefox IOS?
Hi TBill, Your bookmarks, along with history, reading list and download history can be found in a new spot called "Library." #Tap the menu button (three lines) at the top of…
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After update did you really delete all my bookmarks?
Hi James, Your bookmarks, along with history, reading list and download history can be found in a new spot called "Library." #Tap the menu button (three lines) at the bottom…
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I suddenly can’t access bookmarks from my PC which used to be synced in Firefox. Where are they?
Hi krysz, Bookmarks are now stored in a new place called "Library." To get to your Library: # Tap the menu button (three lines) at the bottom of the screen. You'll see the …
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Default browser
Thank you for trying Firefox for iOS! Currently, Apple does not let you change the default browser on iPad, iPhone and iPod touch devices. You can, however, send pages from…
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I made a mistake in sign-in mail adress - instead of gmail I wtote glail. How to correct?
Hi Larissa, Thanks for trying Firefox for iOS! Are you on the Settings menu for Firefox? If so, there'll be an option at the very bottom of the menu to "Log Out". If you don…
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Viewing bookmarks in IOS
Hi Mel-Marcovitz, Tap the URL bar to get to the home screen. On the home screen, you'll see a row of icons. Tap the star icon to get to your list of bookmarks. Let me know if t…
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Firefox roku casting
Hi Axxel, Great question. The video casting feature is still a work in progress, so the rewind and forward controls aren't available yet. We'll pass this feedback on to th…
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Why doesn't Firefox for Android have folders to organize synced bookmarks like Chrome?
Hi sweitzel, While you can't create bookmarks directly in Firefox for Android (at least not yet), it will sync your bookmark folders if used with Firefox Sync. You can find…
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how do I setup a new email address
Hi dennisopdahl, Are you trying to sign up for another email address? Email addresses are handled by your email provider (Gmail, Yahoo, Hotmail, etc.), not Mozilla. If you …
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signed up for sync but put the wrong email address, how do i correct?
Hi conny1, This happened to me a while back and here's how I fixed it: # Click on the menu button [[Image:new fx menu]], then "Options" # Click the "Sync" tab on the windo…
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Addon to show popular websites around me, divived into categories
Hi thebigbo, Have you tried [https://addons.mozilla.org/en-US/firefox/addon/stumbleupon/ StumbleUpon]? It's the closest one to your description that I can think of. It lets …
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Upgrade to ver 29.0 keeps loading "Committed to you, your privacy and an open Web" in addition to home page every time Firefox loads.
Hello and thanks for contacting Support! Is this the page that keeps loading on a new tab? http://www.mozilla.org/en-US/firefox/new/ Firefox allows you to set multiple home …
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OK, how can I go back to FF28? FF29 looks and is crap; even the "Classic Restore" doesn't help.
Hello, Is it possible that your add-on needed to be updated first? This article will show you how: [[Re-enable add-ons that were disabled when updating Firefox]]. Are there …
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Where is the reload button
Hi, Harold. The reload button is now fixed into the address bar itself. You'll see it to the right of the website address (please see attached photo). Please let us know if…
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I have paired my device. Now how do I get my bookmarks?
Hello, Your bookmarks should sync automatically across your devices after pairing them on Firefox Sync. It could take a few minutes, depending on how much information you've c…
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FF 29 New Sync Service and Android
You're using the test version of the new Firefox Sync. The actual release comes out on April 29th. You're right. The new Sync won't require any device codes - just a simple si…