supporting thunderbird - strange issue between start page (Settings) and inapp notifications (on macOS)

Hi. I donate 20 bucks a month to Thunderbird. Love it. Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch. Muc… (read more)

Hi. I donate 20 bucks a month to Thunderbird. Love it.

Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch.

Much obliged.

Asked by budlightlime 3 days ago

Last reply by budlightlime 51 minutes ago

Gibberish on my e-mail.

I have what someone else called "gibberish" at the beginning of my e-mails. I do not wish to have it so how do I get rid of it? It includes the following topics: X-Mozil… (read more)

I have what someone else called "gibberish" at the beginning of my e-mails. I do not wish to have it so how do I get rid of it?

It includes the following topics: X-Mozilla-Status X-Mozilla-Status2 Return -Path Recived X-SW-ORIG-RCPT

and  much more

I often keep hard copies of my emails and do not wish to print the gibberish. I never used to get this gibberish and why is it now being sent?

Asked by gjohnson65 19 hours ago

Last reply by gjohnson65 1 hour ago

Unable to Load Email

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunde… (read more)

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunderbird? The email function was working fine and the next morning, all of my messages in the panel disappeared.

I'd appreciate any immediate feedback. Thank you.

Asked by Debra Ward 1 hour ago

Layout customization

I am running TB 138 and still have some issues with the layout and UI. How can I customize the spacing and font size for the "From", "To", "CC" and "Subject" fields? I mu… (read more)

I am running TB 138 and still have some issues with the layout and UI. How can I customize the spacing and font size for the "From", "To", "CC" and "Subject" fields? I much prefer the old TB interface where all these fields were much closer in terms of spacing, and the subject line font was same the size as the rest, in bold. Any way to customize this?

Thanks in advance.

Asked by mc.subs 2 hours ago

Last reply by mc.subs 2 hours ago

Address book sync with Radicale

On Windows 10, address book sync with the server Radicale works fine from TB to Radicale, but TB does not receive address changes from Radicale. (Sync of calendars and t… (read more)

On Windows 10, address book sync with the server Radicale works fine from TB to Radicale, but TB does not receive address changes from Radicale. (Sync of calendars and tasks works perfectly to and from Radicale.)

I tried to find a log file for this, but failed.

Help greatly appreciated!

Asked by mp+firefox 4 hours ago

Thunderbird crashing on mac, not getting any reports.

Crashes upon opening thunderbird almost immediatly, then I don't get any error reports even thought it says that it has successfully generated one. anyone know what the i… (read more)

Crashes upon opening thunderbird almost immediatly, then I don't get any error reports even thought it says that it has successfully generated one. anyone know what the issue could be?

Cheers.

Asked by ben11 4 hours ago

OAuth2 popup is blank

Changed hotmail password, now confronted by oauth2 "enter credentials" window. This is blank, no further action occurs, no information can entered into it. Windows 11, TB… (read more)

Changed hotmail password, now confronted by oauth2 "enter credentials" window. This is blank, no further action occurs, no information can entered into it. Windows 11, TB 137.0.2, cookies accepted, javascript on.

Asked by cugeltheclever 3 weeks ago

Last reply by cugeltheclever 14 hours ago

Cannot authenticate to outlook

Hi, I recently had an office location change and post that in my office laptop, Thunderbird cannot authenticate with outlook and collect mails from it. IT team tried sync… (read more)

Hi, I recently had an office location change and post that in my office laptop, Thunderbird cannot authenticate with outlook and collect mails from it. IT team tried syncing the password from their end, and we tried a million other things like checking server settings in Thunderbird etc, but nothing is working. It just says "connecting to outlook.office365.com...." and is stuck there.

Asked by devgsjain 1 day ago

Last reply by devgsjain 14 hours ago

Messages appear but will not open

Hello! I use Thunderbird to access the old ALT newsgroups for Star Trek content. All of a sudden, messages appear in the top window, but when I select one the content wi… (read more)

Hello!

I use Thunderbird to access the old ALT newsgroups for Star Trek content. All of a sudden, messages appear in the top window, but when I select one the content will not appear in the reading pane. Likewise, if I double-click on the message same thing, another window pops up but it is blank.

So far I have uninstalled and reinstalled TB twice. Ran a full Norton system scan

Please advise. Thanks! MB

Asked by M D (OCTOMJBBER) 15 hours ago

Links open in tasks

Hello! I am using thunderbird to collect my tasks directly from emails, and it is a great product. When I update it to a new version (v138.0.2), unfortunately, I can not … (read more)

Hello! I am using thunderbird to collect my tasks directly from emails, and it is a great product. When I update it to a new version (v138.0.2), unfortunately, I can not open the links (like mid:*****) created in the tasks. This problem did not occur previously.

Regards!

Asked by risingsunli 15 hours ago

Unable to log onto Zoho mail via Thunderbird

I'm using T'bird on windows 11 to access mail from my Zoho mail account and all of a sudden I'm getting this message: "login to server pop.zoho.com with user name x faile… (read more)

I'm using T'bird on windows 11 to access mail from my Zoho mail account and all of a sudden I'm getting this message: "login to server pop.zoho.com with user name x failed". This happens from time to time and eventually clears.

I get the option to retry or enter new password, if I retry I get this message: "sending of user name did not succeed. Mail server pop.zoho.com responded: user already specified."

Entering a new password doesn't help and the password is saved anyway.

I don't get the "user already specified"?

All the settings are still the same before this happened and T'bird was working and it's up to date.

No, I can't do a screenshot of the messages for some reason.

Asked by jpwass 20 hours ago

Thunderbird

Thunderbird has started opening a "Reply to sender with a copy to myself" e-mail when I double click to open an e-mail. If I actually send a reply, the original e-mail d… (read more)

Thunderbird has started opening a "Reply to sender with a copy to myself" e-mail when I double click to open an e-mail. If I actually send a reply, the original e-mail disappears from my Inbox. How do I stop this? Thanks.

Asked by jd43654 18 hours ago

Thunderbird setup - cannot access old messages in inbox

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration a… (read more)

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

Asked by ecdmed 3 days ago

Last reply by ecdmed 19 hours ago

Recovering deleted emails

I accidentally deleted the emails in the all mail folder and now everything is gone from in box and sent. I have unsubscribed from the all mail tab. I have also tried the… (read more)

I accidentally deleted the emails in the all mail folder and now everything is gone from in box and sent. I have unsubscribed from the all mail tab. I have also tried the suggestions given in the help section. Nothing is helping. Can you please help? Thanks, Sue sthist.st@gmail.com

Asked by Sue Taylor 1 day ago

Last reply by Sue Taylor 20 hours ago

Address book transfer

How do I transfer my address book contents (which are quite big) to my Thunderbird account on a new computer? I followed the copy and paste of the profile, but this did n… (read more)

How do I transfer my address book contents (which are quite big) to my Thunderbird account on a new computer? I followed the copy and paste of the profile, but this did not seem to work. Is there something specific that I can do as this is really vital for my work?

Asked by Piers Herrmann 23 hours ago

Last reply by Piers Herrmann 23 hours ago