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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

About the Merchant Center status dashboard

Use the Merchant Center status dashboard to get real-time updates about product outages or service disruptions for Merchant Center.

VIEW THE MERCHANT CENTER DASHBOARD

Understand the dashboard

  • All times are shown in Coordinated Universal Time (UTC).
  • The first column on the left shows all products that are supported.
  • The last column on the right shows the current service status for each product.
  • The dated columns in between contain icons indicating historical statuses for the dates shown.

Product statuses

Available The product is fully available with no known disruptions
Service information Product or service notification update
Service disruption Major features in the product are unavailable or affected by a known issue
Service outage The product is inaccessible to all users
Example:

An orange status icon in the column dated May 1 indicates a service disruption on that date for the product in that row.

  • Click the status icon to see details related to the incident.
  • To see historical incident details, click “View history”.
  • Subscribe to atom feeds by clicking “RSS Feed” at the bottom of the page.

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