Report a concern about Google's compliance with an Australian Industry Online Safety Code or StandardUnder the Online Safety Act Google is required to meet minimum compliance obligations for certain Google services and products as set out in Industry Online Safety Codes and Standards registered by eSafety. Learn more about Industry Online Safety Codes and Standards. These Codes and Standards regulate "Class 1 Material". Class 1 Material is defined under the Online Safety Act by reference to the Australian national classification scheme. It includes child sexual exploitation material, pro-terror, and other material that without justification describes, depicts, promotes, incites, instructs or otherwise deals with matters of crime, cruelty or violence and drug-related content Learn more about Class 1 Material If you would like to notify us about Class 1 Material that you have seen on a Google product or service, please report that content using the applicable product reporting channels. Learn more about Google Policies and how to report content. If the content is available on a third party service (for example a website you have accessed while using a Google device) you should report the content to the content provider or eSafety. You may use this form to submit a complaint only if you are ordinarily resident in Australia, and believe that Google does not comply with one or more of the minimum compliance obligations or requirements under the Australian Industry Online Safety Codes or Standards. If multiple Google services are affected, please submit a notice for each affected service. Once we receive your complaint, we will review and respond as soon as practicable. We may also ask for further information from you. * Required fieldNameContact email *Are you ordinarily resident in Australia? *YesNoYou may use this form to submit a complaint only if you are ordinarily resident in Australia. If you believe content on a Google product violates the law or your rights, you can report it here.Please select the registered Australian Industry Online Safety Code or Standard that your complaint relates to: *App Distribution Services Code (Google Play)Social Media Services Code (YouTube)Equipment Code (e.g. Pixel, Chrome OS)Search Engine Services Code (Google Search)Relevant Electronic Services Standard (Gmail, Google Meet, Google Chat, Messages)Designated Internet Services Standard (e.g. Drive, Google Photos, Gemini)None of the aboveYou may use this form to submit a complaint only if you believe that Google does not comply with one or more of the minimum compliance obligations or requirements under the Australian Industry Online Safety Codes or Standards. If your complaint does not relate to one of the Australian Industry Online Safety Codes or Standards listed above, please use one of Google’s reporting channels. If you believe content violates the law or your rights, you can report it here. For more information on the Australian Industry Online Safety Codes and Standards, see here.Please provide the specific provision(s) of the Online Safety Code that your complaint relates to.Does your complaint relate to a report you previously submitted? *YesNoYou may use this form to submit a complaint only if you believe that Google does not comply with one or more of the minimum compliance obligations or requirements under the Australian Industry Online Safety Codes or Standards. If your complaint does not relate to one of the Australian Industry Online Safety Codes or Standards listed above, please use one of Google’s reporting channels. If you believe content violates the law or your rights, you can report it here. Please provide the date of your report (optional).Please provide the reference number for your report (optional).Please provide the specific URL for the content that your report relates to (optional).Is your complaint about: *YouTube’s handling of a report you have made to YouTube about Class 1 Material (e.g. child sexual exploitation material, pro-terror and other content that without justification depicts, promotes, incites or instructs in crime, cruelty or violence (See above for further information).Any other aspect of YouTube’s non-compliance with the Social Media Services Code.Is your complaint about: *Class 1 Material (e.g. child sexual exploitation material, pro-terror material and other content that without justification depicts, promotes, incites or instructs in crime, cruelty or violence (see above for further information)) or other policy violative content on Gmail, Google Meet, Google Chat, or Messages.Google’s compliance with the Relevant Electronic Services Standard.Please report using Google’s reporting channels. If you believe content violates the law or your rights, you can report it here.Please provide the specific provision(s) of the Relevant Electronic Services Standard that your complaint relates to (Optional).Is your complaint about: *GmailGoogle MeetGoogle ChatMessagesDoes your complaint relate to a report you previously submitted? *YesNoPlease provide the date of your report (optional).Please provide the reference number for your report (optional).Please provide the specific account / address (@gmail.com) associated with the content that your report relates to (optional).Is your complaint about: *Class 1 Material (e.g. child sexual exploitation material, pro-terror material and other content that without justification depicts, promotes, incites or instructs in crime, cruelty or violence (see above for further information)) or other policy violative content on a designated internet service provided by Google (e.g., Drive, Google Photos, Gemini).Google’s compliance with the Designated Internet Services Standard.Please report using Google’s reporting channels. If you believe content violates the law or your rights, you can report it here.Please provide the specific provision(s) of the Designated Internet Services Standard that your complaint relates to (Optional).Is your complaint about: *DriveGoogle PhotosGeminiKaggleBloggerOtherPlease tell us which Google product your complaint relates to. *Does your complaint relate to a report you previously submitted? *YesNoPlease provide the date of your report (optional).Please provide the reference number for your report (optional). Please provide the specific URL for the content that your report relates to (optional).Please provide the date of your report. *Please provide the reference number for your report. *Please provide the specific URL for the content that your report to YouTube relates to. *Is your complaint about: *Class 1 Material e.g. child sexual exploitation material, pro-terror material and other content that without justification depicts, promotes, incites or instructs in crime, cruelty or violence (See above for further information) or other policy violative content on an App available on Google Play.A breach of the App Distribution Services Code by Google PlayPlease report using Google Play’s reporting channels. You can report an App Policy Violation on Google Play here, or if you believe the content violates the law or your rights, you can report it here.Please provide the specific provision(s) of the Online Safety Code that your complaint relates to (Optional).Please provide the specific provision(s) of the Online Safety Code that your complaint relates to (Optional).Please provide the specific provision(s) of the Online Safety Code that your complaint relates to (Optional).Please provide details of your complaint. *Please provide details of your complaint (including, if relevant to your complaint, the name of the app and a URL). *SubmitSubmittedEdit requestDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sentThanks for contacting us. We'll follow up with you only if we need more information or have additional information to share.Edit requestDownload submission
