About Google Play Reviews

Reviews on Play are meant to help you share feedback and assist other Play users to find great content and services. Learn more about our ratings and review policy.

Google Play ratings and reviews are meant to be helpful and trustworthy. Google Play uses a combination of automated and human review processes to identify problematic content and fake reviews. If you believe a review violates Google Play policies, you can report a review to Google Play for investigation.

If we find it’s in violation of the law or our policies, Google Play may take action to remove a review. Repeated or egregious violations may result in the loss of the ability to post reviews on Google Play.

If we remove a review you submitted, you’ll receive an email that includes information about the removal and the reason for the enforcement.

If you believe we’ve made an error, you can appeal our findings. More information about your appeal options and the appeals process will be included in the email you receive from Google Play.

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