Notification

For assistance with non Fitbit Ace LTE cases (e.g. Sense, Charge, Ace 3, Versa), visit help.fitbit.com    

Find your Fitbit Ace LTE serial numbers

For repairs and replacements, you need a serial number.

Find your serial number

In your watch settings

  1. Press and hold the top button scroll down tap Settings .
  2. Tap System About.
  3. Swipe down to find your serial numbers.

On your physical watch

  1. Remove the band from the top bar.
  2. Find the serial numbers etched inside the top band bar.
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