Can’t pay your Google Fi bill

If you know in advance that an upcoming automatic bill payment won’t go through on the primary card you have in your account, you can either update your primary card or add a backup card. If your payment doesn’t go through on your primary card, we’ll automatically try your backup card.

Once you receive a notification that your automatic payment was declined, you’ll need to make your payment right away (within 3 days of the failed payment). Learn more about fixing a declined payment.

If you have any questions about your bill, contact a Google Fi expert.

Related articles

true
Get to know Fi

Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

Search
Clear search
Close search
Google apps
Main menu
13238876952248984853
true
Search Help Center
true
true
true