Activate your Google Fi service

Important: To use Google Fi internationally, activate your service in the US first. US territories aren’t eligible. If your phone has more than one Google Account, the Google Fi account must be the admin or owner.

Military and State Department employees who serve overseas can qualify for an exception. Verify your eligibility.

Check if your device works with Google Fi

Most popular phones work with Google Fi. To confirm, check your phone’s compatibility.

Use unlocked devices with Google Fi. Devices that you buy from Google Fi or the Google Store are already unlocked.

If you’re unsure if your phone is unlocked, contact your carrier or where you bought it.

Set up Google Fi on iPhone

Important: You're no longer required to manually enter APN and MMS settings during the activation process. When activating an eSIM, follow the steps below.

Start activation on the Google Fi app

Important: You must start activation within the app.

  1. On your device, download the Google Fi app .
  2. Open the app.
  3. Wait for the app to finish the device and compatibility check.

Start your eSIM activation

If you’re on an iPhone XS or newer, to set up service, download an eSIM.

  1. On your iPhone, connect to a Wi-Fi network.
  2. Sign in to the Google Account connected to the phone number you want to use.
  3. To set up your phone number and download an eSIM on your iPhone, follow the in-app instructions.
  4. To set up your connectivity, return to the Google Fi app .

Tip: The iPhone out-of-box eSIM transfer experience isn’t supported by Google Fi. If you activate service on a new iPhone, skip the carrier step of the iPhone setup wizard. To set up service, download the Google Fi app.

Add eSIM on iOS 17.4 & up
  1. On your iPhone, delete all "Google Fi eSIMs."
    • Only proceed with this step if you have no connectivity on the current and previous phone.
  2. Delete the Google Fi app .
  3. Install the Google Fi app .
  4. To add the eSIM to your device, follow the on-screen instructions.
  5. Restart your device.
Add eSIM on iOS 17.3 & below
  1. On your iPhone, delete all "Google Fi eSIMs."
    • Only proceed with this step if you have no connectivity on the current and previous phone.
  2. Delete the Google Fi app .
  3. Install the Google Fi app .
  4. To add the eSIM to your device, follow the on-screen instructions.
  5. Review the QR code download instruction page before you navigate to the ios/quicksetup guide.
  6. Scan the QR code.
  7. Restart your device.

Start your pSIM activation

If you’re on an older iPhone which isn’t eSIM-compatible, to set up service, order a physical SIM card.

  1. If you haven’t already, order a SIM kit.
  2. Insert the physical SIM into your iPhone.
  3. Download the Google Fi app .
  4. To set up your phone number and activate service on your physical SIM, follow the in-app instructions.
  5. To set up your connectivity in the Google Fi app, finish all instructions in the app.
Make sure your Google Fi service works

Test your calls, texts, and data:

  • Call someone.
  • Send a text.
  • To check if your data works, turn off Wi-Fi.

If you transfer your number, it can take up to 24 hours before you can send or receive texts.

If features don’t work 24 hours after activation and you have a phone number with Google Fi, contact Google Fi support.

Enhance your Google Fi experience
To improve your Google Fi experience, some features work automatically behind the scenes.
  • Your coverage expands in areas where the mobile network is weak, so that you can make calls over Wi-Fi.
    • When this feature is active, your device displays “Wireless ."
  • When you get close to or reach your monthly data budget, Google Fi sends you alerts to turn notifications on or off.

Learn more about Google Fi tips and tricks.

Manage your eSIM

Download an eSIM
If you’re on iOS 17.4 and up, you can download an eSIM directly from the Google Fi app. If you’re on iOS 17.3 or below, you must navigate to the Google Fi app. This guides you how to use QR code to download your eSIM.
Check if your eSIM works
After you download an eSIM, return to the Google Fi app to finish setup. Once the in-app setup is complete, it can take 5–20 minutes for your device to connect to the network. To verify connectivity, try to use data, place a call, or send a text.

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