Activate your Google Fi service

Important: To use Google Fi internationally, activate your service in the US first. US territories aren’t eligible. If your phone has more than one Google Account, the Google Fi account must be the admin or owner.

Military and State Department employees who serve overseas can qualify for an exception. Verify your eligibility.

Check if your device works with Google Fi

Most popular phones work with Google Fi. To confirm, check your phone’s compatibility.

Use unlocked devices with Google Fi. Devices that you buy from Google Fi or the Google Store are already unlocked.

If you’re unsure if your phone is unlocked, contact your carrier or where you bought it.

Set up Google Fi on Android

Important: Before you begin, make sure your phone is fully charged. If your phone isn’t fully charged, keep it plugged in during setup.

On your new device, connect to a Wi-Fi network.
If you’re new to Google Fi, sign up here.
Download the Google Fi app from fi.google.com/app.
Sign in to the Google Fi app .
- If you already have the Google Fi app on your device, make sure it’s up to date. To update the app:
  1. On your device, open the Play Store app .
  2. At the top right, tap your Profile Manage apps & device Updates available.
  3. On the list, find the Google Fi app .
  4. Tap Update.
    - If you find "Open" instead of "Update" next to the app, the app is already up to date.
Activate your SIM.
- Do not scan the QR code during activation. It’s for iPhone users only.
  - Use an eSIM:
    - On Pixel 2 and up, the Google Fi app guides you through eSIM download.
    - For other devices, check if your phone supports eSIM.
  - Get a physical SIM card:
    1. When you sign up, order a SIM card at no charge or buy one at a retail store.
    2. Follow the manufacturer’s instructions to:
      1. Remove the SIM card from your current device.
      2. Insert the SIM card into your new device.
To complete your setup, follow the app’s instructions.
- When you set up Google Fi, you can transfer your number to Google Fi.
- If you want a new number, you can get it when you activate Google Fi.
- To find your number, go to the "Home" tab of the Google Fi app or website.
Restart your phone.
- You can get a request to install an update. After your phone installs the update and restarts, return to the app to complete the setup.

Make sure your Google Fi service works

Test your calls, texts, and data:

Call someone.
Send a text.
To check if your data works, turn off Wi-Fi.

If you transfer your number, it can take up to 24 hours before you can send or receive texts.

If features don’t work 24 hours after activation and you have a phone number with Google Fi, contact Google Fi support.

Enhance your Google Fi experience

To improve your Google Fi experience, some features work automatically behind the scenes.

Your coverage expands in areas where the mobile network is weak, so that you can make calls over Wi-Fi.
- When this feature is active, your device displays “Wireless ."
When you get close to or reach your monthly data budget, Google Fi sends you alerts to turn notifications on or off.

Learn more about Google Fi tips and tricks.

Manage your eSIM

Download an eSIM

If you’re on iOS 17.4 and up, you can download an eSIM directly from the Google Fi app. If you’re on iOS 17.3 or below, you must navigate to the Google Fi app. This guides you how to use QR code to download your eSIM.

Check if your eSIM works

After you download an eSIM, return to the Google Fi app to finish setup. Once the in-app setup is complete, it can take 5–20 minutes for your device to connect to the network. To verify connectivity, try to use data, place a call, or send a text.

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