Notification

The Jamboard 55-inch whiteboard device will reach its end of life on October 1, 2024, following its automatic update expiration (AUE) date of September 30, 2024. Learn more here.

Turn Jamboard on or off

Jamboard is on by default, but admins can turn it on or off. If Jamboard is turned off, you won't be able to use it on Series One Board 65 and Desk 27 Meet hardware devices.  

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

To turn the Jamboard service on for your users:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console, go to Apps and then Google Workspace and then Jamboard Service.
  3. Click Service status.
  4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  6. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.

Changes can take up to 24 hours but typically happen more quickly. Learn more

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