Sinch

Tired of juggling endless WhatsApp messages from customers? Great news! There's an easy way to automate responses, guide customers through their inquiries, and even collect valuable leads without lifting a finger! Let us introduce WhatsApp Flows. ✨⬇️ https://lnkd.in/dzXD-wbE #WhatsApp #WhatsAppFlows #WhatsAppBusiness

Want to create omnichannel experiences that foster customers for generations? ✨ Join Sinch and Molton Brown at the Emarsys Omnichannel & AI Masterclass live online on June 13! In this session, Naresh Krishnamurthy and Sunny Sangha will discuss how Molton Brown drives engagement by embracing sustainability, including: 👉 how they've embraced ESG both in terms of the technology and product offering 👉 how they've deployed content and campaigns that have increased average order value by 22%, purchase frequency by 38%, and customer value by 68% Register now for free — link in the comment section. ⬇️ #PTTMFestival2024 #omnichannel

Sinch Singapore is always engaged in giving back! We recently rolled up our sleeves for a beach cleanup at East Coast Park. Our team, armed with gloves and garbage bags, brought their energy and passion for the environment to clear litter from the beautiful coastline. 🌊 The "Team Up for a Cleaner Coast" event wasn’t just a Corporate Social Responsibility (CSR) event about picking up trash. It was about raising awareness and showing our commitment to a cleaner, healthier planet. Every piece of trash we collected makes a difference! 🌍 #SinchSingapore #CSR #BeachCleanup #Sustainability #Community

Connecting with financial services customers in an increasingly complex communications ecosystem is no easy task. 🤯 Learn how to deliver positive, secure experiences across the channels your customers use. Link in the comment section. ⬇️

Pride Month is about celebrating the resilience, diversity, and achievements of the LGBTQ+ community. 🏳️🌈✨ This year, our theme is "Pride in Every Connection", highlighting our commitment to celebrating LGBTQ+ diversity and fostering inclusion in every interaction—within our teams, with customers, and in our communities. At Sinch, we embrace diverse cultures, perspectives, and experiences, creating an inclusive environment where Sinchers can be their true selves. #PrideMonth #EveryConnection #LGBTQ+

If you want to put your customers first and make more informed marketing decisions, you have to understand the differences between multichannel and omnichannel experiences. Discover some of the key differences between these two strategies — link in the comment section. ⬇️

Generative AI has a lot to offer for businesses, but like any technology, it has its limitations and risks: ❌ Wrong customer expectations ❌ Lack of transparency ❌ Prejudicial information ❌ Shortcomings in data protection  At Sinch, we’ve developed generative AI solutions that let you take full advantage of the technology without having to worry about safety. 👉 Bored of setting up automated responses to answer FAQs? With Sinch’s Knowledge Base AI, you can deploy a reliable generative AI chatbot to answer FAQs within minutes. Just feed the bot a link to your FAQ page or upload a document, and it will pull answers from there and pass them on to customers in a smooth, natural way. No need to worry about made-up answers!  👉 Can’t find the right words for your campaign?   Our built-in GenAI tools for email, SMS, and WhatsApp make it easier than ever to generate personalized and localized marketing content in a safe and secure environment. Find out more about the potential of generative AI for businesses: https://lnkd.in/dVbPs4Cy #generativeAI #GPT

We had an awesome time last week hosting 25 HR pros at our Stockholm office! We shared our company journey, growth stories, and the values that make us unique. ✨ Huge thanks to Surbhi Sharma and Anna Nord 🇺🇦 for leading the way and making it such a memorable day. We loved seeing the passion and commitment everyone brought to the table. Thanks to everyone who joined us – we can’t wait to do it again! 💼 #HRCommunity #SinchCulture #WinTogether

If your business has a toll-free phone number, you may not know that people can, and do, text it — and if it's not text-enabled, they'll never get a response... With toll-free texting, you can use your existing toll-free phone number to communicate with customers via SMS or MMS. It's a great way to: ✅ Speed up communication through real-time, two-way conversations ✅ Improve availability and convenience ✅ Increase brand recognition and trust Whether you’re doing mobile marketing, digital marketing, or customer service, toll-free texting can help you take your customer communication strategy to the next level. Click the link in the comments to learn more. ⬇️ #SMS #MMS #TollFree #TollFreeTexting

With omnichannel e-commerce, brands can connect with customers on any channel and continue the conversation as it moves to other channels. The result is a seamless customer experience! 🫶 Learn how to get started with your omnichannel e-commerce strategy. ⬇️ Click the link in the comments for more insights. #omnichannel #ecommerce