Rajesh
Worst experience ever !!!! I have been trying to log a compliant but the useless chat bot doesn't let me either connect to agents or not workingat all . Always says systems are down and try again later. In the last 6 years I have never thought of changing connection but now I feel I should reconsider owing to poor customer experience in solving issues
27 people found this review helpful
Singuri Rajeswari
I am extremely disappointed with this app. My network speed is consistently very low, making it nearly impossible to browse. Despite raising a complaint within the app, the suggested solution to reset the network did not resolve the issue. I am still experiencing the same problems, including being unable to browse apps and take online calls without constant buffering. This has severely affected my productivity and overall user experience. I hope the developers address the
1 person found this review helpful
Hathway Cable & Data Com Ltd.
May 31, 2024
Hi Singuri, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on
[email protected] and we will get in touch with you shortly. Thank you Hathway Customer Support Team.
Richa Jumani
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Very bad..Useless...third class service....Would not suggest to anyone for this.. They never reasponse..there is no way to connect with technical team...Wifi is not for the last week still they did not reach out to me...I have tried multiples time to connect with them through customer service or app but nobody is there to take care of the issue.....worst service provider they are.
9 people found this review helpful
Hathway Cable & Data Com Ltd.
May 13, 2024
Hi Richa, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on
[email protected] and we will get in touch with you shortly. Thank you Hathway Customer Support Team.