sulim tan
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Simply the tip-top best rider app i had ever experienced. Deliveroo rider app are extremely user friendly, clear cut, layout are very neat very beautiful, very easy to understand even for any first time user, especially if compared to the rest of others food rider apps. Customer service agents are very responsive, instantly respond and resolve our issues without need to wait. Ultra high docket fee, reasonable short delivery distance. All Deliveroo customers are good customers, polite, friendly !
8 people found this review helpful
Peter Jurinyi
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Inadequate fee for long time but new is that I have on my phone system android 13 and scanning the orders doesn't work and taking photos is quite annoying because need to click 5 steps to confirm that I am going to a customer. For double order is a special annoying. The worst is that they don't have any technical support to fix this issue.
23 people found this review helpful
amz
When we get 2 orders, Deliveroo should allow the drivers to see what the delivery order number of the customer is as we are going towards the first customer. This will allow us to prepare in advance as we are making our way to the customer. The verification selfie also needs to be included in the app and not through email with support. You guys give us a notice on the app to perform the verification, but there is no link to click on the app to do it. It's very annoying.
35 people found this review helpful