Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions

We won! We’re Atlassian Partner of the Year 2023 in the ITSM App Solution category! Congratulations to all the winners! It is an honor to be listed among such extraordinary vendors and partners. And much love to our Team 🫶 Your work is outstanding. We won the title for the year, which commits us to continuing to work hard towards the best ITSM solutions. We couldn't think of a better motivation, and new functionalities are coming soon, so stay tuned!  #atlassian #itsm #award #atlassianteam24

Easy creation of projects brought to light 💡 We teamed up with APTIS GmbH to discuss effective project management with Jira. The initial setup of projects in Jira can often be cumbersome, consuming valuable time and resources — especially without proper approaches and project management skills. Read our list of tips on how to do it right. 🤓 Link in comment!

🥁 Success Story with Advisory Solutions 🥁 This is an amazing use case for every shipping organization 📦 about delivering a real-time status for your customers without agents' involvement. We're excited to share how Advisory Solutions, a leading managed service provider (MSP), has revolutionized its IT systems management with a feature bundle for Jira service management. Thanks, Michael Fileti, for sharing this use case and for your expert advice for others! Link to the full article in the first comment 💬

Are you drowning in inquiries, tickets, and customer demands? Keep reading if you're frustrated and struggling to work with sluggish software tools to manage customer or employee support. Our latest article with Deiser explores how Jira Service Management can revolutionize your workflow and offers practical tips for both novice and advanced agents. From organizing request types and customizing queues to leveraging automation and enhancing customer communication, our article covers everything you need to excel in service delivery. 📘 Read the full article here: https://lnkd.in/dHzMab7U 🔔 But that's not all! Join our upcoming webinar, where an Atlassian ITSM Architect will share more in-depth strategies to supercharge your service delivery. Get your questions answered and learn how to implement these tips directly from the experts. 🚀 Boost team productivity & slash costs: The secret to enterprise service delivery with Gaspar Aguilar from Atlassian, and Deiser | We drive your success with Atlassian 🗓 Date: June 26th ⏰ Time: 1 PM EDT / 7 PM CEST 📲 Sign up for the free webinar now https://lnkd.in/dMmE_c8B

Efficient ITSM is crucial for business success, and Jira Service Management leads the way with customizable processes and seamless integrations. Maximize efficiency by automating tasks, monitoring systems, and backing up your data to ensure continuity and compliance. But how can you maximize this efficiency? Here are some best practices: 1️⃣ Define Your IT Strategy: Ensure your tech aligns with business goals. 2️⃣ Focus on Problem Management: Prioritize user needs and simplify processes. 3️⃣ Automate with Jira: Save time on manual tasks. 4️⃣ Monitor Systems Constantly: Address issues proactively. 5️⃣ Analyze Data: Make informed decisions. 6️⃣ Back Up Your Data: Protect your information and ensure business continuity. 🔗 Discover how to optimize your ITSM with JSM and secure your data with effective backup solutions in article we published with GitProtect by Xopero Software 👇

Exciting Visit to Atlassian Forge Team in Gdańsk! 🚀 We recently had the opportunity to meet with the hashtag #Forge team at Atlassian's Gdańsk office. It was a fantastic session during which we showcased our Forge apps, including Multilevel Select and Issue Templates Agent, the third-largest app on the Marketplace. We discussed Atlassian's goals, demonstrated the impact of their work, and built stronger relationships. Our presentation highlighted our business, top apps, customer use cases, usage numbers, app architecture, and our top challenges. The meeting was a great platform for feedback and discussions on customer success stories. We also participated in deep dive, workshop-style sessions and a roadmap presentation by Atlassian feature leads. Huge thanks to the Atlassian team for the productive sessions! Looking forward to continuing our collaboration on Forge apps, which you can find on our Marketplace🌟

Discover the latest updates from Atlassian vendor Busy Life! 🙌 Explore May's highlights, including new features for Multilevel Select for Jira, data residency for Forge apps, and a success story with Feature Bundle. Learn about upcoming events, webinars, and valuable insights to enhance your IT service management and customer experience. 👇

🚀 Explore the ins and outs of Jira Asset Management with this latest blog, collaborated with Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions! 🌟 Discover best practices and strategies to optimize your asset management within Jira. Don't miss out on this essential read for all Jira users! Read the full Appsvio blog here 👇

How can we improve incident communication on the customer-agent line to raise CSAT and change frustration into understanding? Advanced incident communication means staying proactive throughout the request life cycle. We teamed up with DevSamurai to give you a ready-to-use strategy for incident communication🫡 Explore it on DevSamurai blog 👇

Networking and partnerships formed at events can create lasting relationships that benefit all involved. One of our valued partners, REVYZ | Backups, Data and Config Management for Atlassian Cloud, is a perfect example of this. We're thrilled that on May 28th, we will be hosting a joint webinar 🔗 https://lnkd.in/dMZMUzT8 🎉 We invite you to join us for this exciting event, where we will share insights about optimizing Jira #ITSM Meeting up at events is fantastic, but the true value lies in the continuous collaboration that follows. Let's stay connected and nurture these relationships that drive collaboration and new things. 🙌 Join Kate Pawlak and Stu Lees on May 28th ⭐️ 🔗https://lnkd.in/dMZMUzT8