Use Smartforms for EOT
Agencies should request an extension of time to process an FOI request, or notify an agreed extension of time, using the OAIC’s online smart form.
Remember, if an agency does not provide the Information Commissioner with adequate reasons, we may refuse the extension of time request. Our website provides further guidance and advice for agencies about extension of time for processing requests, including the details to be included in a request.
Provide links to the OAIC’s smart forms in your decision templates and other notice templates
Any decision letter, or other notice setting out review rights, should link to the OAIC’s smart forms to assist in timely lodgement of IC review applications.
Please ensure your templates link to the OAIC’s:
FOI Complaints and IC reviews: meeting timeframes
Agencies should refer to our previous ICON alert on 15 March 2024, where we provided information about the OAIC’s expectations for meeting timeframes for requesting information for both FOI complaints and IC reviews. Requests for extension of times will only be granted by the OAIC in exceptional circumstances.
Agency resource: managing increased volume of FOI requests
The FOI Act requires agencies and ministers to comply with statutory timeframes for processing FOI requests. At times, agencies may experience increases in FOI requests which may pose challenges in ensuring decisions are finalised within these timeframes. The OAIC publishes the following online resource to assist agencies: FOI agency resource 16: Managing increased volume of FOI requests. This resource sets out practical strategies and other guidance for agencies.
Quarterly FOI stats due 21 April
A reminder that FOI Statistics quarter 3 returns are due to be uploaded to the FOIStats database by 21 April 2024. Please see the FOIStats guide for further guidance on uploading FOI Statistics. Please contact us if you have any questions using our Enquiry Form.
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