Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work.
In this role, you could work full-time, part-time, or part-time temporary.
Do you love how it feels to help others? After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. You work with others ...
Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love. You work with others to foster a culture whe...
Are you passionate about driving sales, building relationships, and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro, you help customers discover how Apple products can transform the way they work — and you build loyalty by maintaining those customer relationships. In this role, you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions th...
Do you have a passion for hands-on problem solving? Do you love helping others by sharing your technical knowledge? At the Apple Store, you maintain customers’ trust in Apple as a skilled technician, troubleshooting and repairing products. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. You offer advice on accompanying accessories that will further improve the customer’s experience with Apple products. You also educate your team members about products, while independently keeping your own technical know-how up ...
Do you have a passion for connecting with other people? As a Creative, you inspire creativity by sharing your knowledge with Apple Store visitors — first-timers or longtime loyal customers alike. You’re the foundation of the Apple Store’s welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful. You work with others to foster ...
Are you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spen...
Do you love to collaborate and help businesses thrive? At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer. You work with others to foster a culture where everyon...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Home Platforms Software Team creates solutions for the home, from building incredible movie experiences to building the ecosystem to allow Apple devices to work better together. We make software for Apple TV, HomePod, and iPhone that allows our users to have a transformative listening experience anywhere in their house, to enjoy watching their favorite...
Are you passionate about enabling compelling new experiences through software? Do you enjoy rapidly exploring and iterating on new, sometimes astonishing, ideas? The Software Incubation team explores and prototypes new, novel, and paradigm shifting ideas at the intersection of user experience and artificial intelligence, with emphasis on motivating future Apple products and features. We are a new and growing team. This is an exciting time to join and have impact across our entire portfolio. We are especially looking for people who love to collaborate across subject areas and teams, and are ...
We are the central integration point for knowledge across the iOS platform, powering on-device personalized experiences while maintaining an uncompromising commitment to user privacy. We are seeking an experienced senior engineer to build state-of-the-art on-device infrastructure for our on-device personal knowledge graph that will power the next generation of personalization!
Do you have a passion for pushing the boundaries of AI and machine learning? Are you eager to tackle complex problems and develop innovative solutions that make a real impact? If so, we want to hear from you!
We are seeking a highly motivated and very experienced principal machine learning engineer to join our Machine Learning Platform Technology (MLPT) team. In this role, you will play a key part in designing, developing, and deploying cutting-edge AI solutions that drive and deliver business value.
Have you ever received a phone call from someone you don’t know, but your phone does? Booked a flight, and the event was added to your calendar for you? Photos automatically recognizing the people in your photo library? We use privacy preserving techniques to build on-device intelligence which power experiences that touch the lives of millions of Apple users! We’re looking for an exceptional Software Engineering Manager to lead a team responsible for a crucial part of the core data and knowledge platform that powers a wide variety of intelligent, personalized experiences across Apple produc...
The Apple Data Platform team powers data analytics, exploration, and feature engineering to power Siri, Search, Music, iCloud and many other products we all love in our Apple ecosystem. The mission of the Data Platform org is to provide our engineers and data scientists with an innovative, reliable, secured, and easy-to-use infrastructure for ingesting, storing, processing, and interacting with data and ultimately help the teams that build data-intensive applications be successful. You will work with many cross-functional teams and own the planning, execution, and success of technical proje...
Apple’s dynamic program analysis tools help millions of developers inside and outside of Apple find, fix, and prevent security and stability bugs. We are looking for a senior engineer with a strong background in systems-level developer tooling to lead the technical planning, design, and implementation of dynamic bug-finding tools.
This role will involve developing compiler- and OS-assisted program analysis features, mentoring engineers, and partnering with operating system and security teams to improve the security and reliability of software in the Apple ecosystem. We value communication...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on challenges that create a positive impact? If so, then we want to speak with you!
As a member of the AIML Data EPM group, you will be responsible for Apple’s ability to use data to power its products for hundreds of millions of users around the world. You will work with the AIML Data organization to deliver on our vision to make data the voice of our customers, and to inform product and machine learning development. We dev...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on challenges that create a positive impact? Are you passionate about empowering many ground-breaking intelligent experiences to be made? The Apple AIML org is building groundbreaking technology and we are looking for people like you! Apple offers a collaborative work environment that fosters creativity and innovation. Every new product, service, or feature we invent is the result of people working together to make each other'...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on challenges that create a positive impact? Are you passionate about empowering many ground-breaking intelligent experiences to be made? The Apple AIML org is building groundbreaking technology, and we are looking for people like you! Apple offers a collaborative work environment that fosters creativity and innovation. Every new product, service, or feature we invent is the result of people working together to make each other...
At Apple, the AIML - On-Device Machine Learning group is responsible for accelerating the creation of amazing on-device ML experiences. Core ML is an example of an external facing product from this group. One important mission of the group centers around profiling, analyzing and optimizing ML inference performance across a remarkable variety of ML models, Apple devices and processors. These capabilities are already being used by several partner teams inside Apple (such as CPU, GPU, Neural Engine, speech understanding, Camera, Photos, VisionPro) as well as external App-Developers. If this r...
Imagine what you could do here. Are you passionate about driving the delivery of ground-breaking intelligent experiences? The Apple AIML org is building such experiences and the technologies that powers them...and we are looking for people like you!
We are looking for an outstanding, customer focused AIML Senior Program Manager to support the insights and opportunity analyses for Siri — including the metrics and evaluation methods that measure them. All with the guiding goal of delivering the highest quality user experience that Apple customers expect and love.
You have strong program ex...