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{{Short description|Organization that provides services to other organizations}}
A '''service provider''' ('''SP''') provides organizations with consulting, legal, real estate, communications, storage, processing. Although a service provider can be an organizational sub-unit, it is usually a third party or [[outsourcing|outsourced]] supplier, including [[telecommunications service provider]]s (TSPs), [[application service provider]]s (ASPs), [[storage service provider]]s (SSPs), and internet service providers (ISPs).{{citation needed|date=February 2013}} A more traditional term is [[service bureau]] (esp. 1960s to 1980s).
A '''service provider''' ('''SP''') is an organization that provides services, such as consulting, legal, real estate, communications, storage, and processing services, to other organizations. Although a service provider can be a sub-unit of the organization that it serves, it is usually a third-party or [[outsourcing|outsourced]] supplier. Examples include [[telecommunications service provider]]s (TSPs), [[application service provider]]s (ASPs), [[storage service provider]]s (SSPs), and internet service providers (ISPs).{{citation needed|date=February 2013}} A more traditional term is [[service bureau]].


IT professionals sometimes differentiate between service providers by categorizing them as type I, II, or III.<ref>{{cite web|title=Glossary of Terms, Definitions and Acronyms|url=http://www.best-management-practice.com/gempdf/ITIL_Glossary_V3_1_24.pdf|work=ITIL - IT Service Management|publisher=Office of Government Commerce|accessdate=3 June 2012|author=Stuart Rance and Ashley Hanna|format=PDF|date=30 May 2007}}</ref>
IT professionals sometimes differentiate between service providers by categorizing them as type I, II, or III.<ref>{{cite web|title=Glossary of Terms, Definitions and Acronyms|url=http://www.best-management-practice.com/gempdf/ITIL_Glossary_V3_1_24.pdf|work=ITIL - IT Service Management|publisher=Office of Government Commerce|access-date=3 June 2012|author=Stuart Rance and Ashley Hanna|date=30 May 2007}}</ref> The three service types are recognized by the IT industry although specifically defined by [[ITIL]] and the U.S. [[Telecommunications Act of 1996]].
The three service types are recognized by the IT industry although specifically defined by [[ITIL]] and the US [[Telecommunications Act of 1996]]


*Type I: internal service provider
*Type I: internal service provider
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*Type III: external service provider
*Type III: external service provider


Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs)<ref>{{cite web|title=External Service Provider (ITILv3)|url=http://www.knowledgetransfer.net/dictionary/ITIL/en/External_Service_Provider.htm|work=Knowledge Transfer|publisher=Knowledge Transfer|accessdate=3 June 2012|author=Staff|year=2011}}</ref> which range from a full IT organization/service outsource via [[managed services]] or MSPs (managed service providers) to limited product feature delivery via ASPs ([[application service provider]]s).<ref>{{cite web|title=IT Policies - Policy on Use of External Services|url=http://answers.uchicago.edu/policies/page.php?id=19367|work=The University of Chicago|publisher=The University of Chicago|accessdate=3 June 2012|author=Barry J.|date=23 January 2012}}</ref>
Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs)<ref>{{cite web|title=External Service Provider (ITILv3)|url=http://www.knowledgetransfer.net/dictionary/ITIL/en/External_Service_Provider.htm|work=Knowledge Transfer|publisher=Knowledge Transfer|access-date=3 June 2012|author=Staff|year=2011|archive-date=25 May 2012|archive-url=https://web.archive.org/web/20120525024100/http://www.knowledgetransfer.net/dictionary/ITIL/en/External_Service_Provider.htm|url-status=dead}}</ref> which range from a full IT organization/service outsource via [[managed services]] or MSPs (managed service providers) to limited product feature delivery via ASPs ([[application service provider]]s).<ref>{{cite web|title=IT Policies - Policy on Use of External Services|url=http://answers.uchicago.edu/policies/page.php?id=19367|work=The University of Chicago|publisher=The University of Chicago|access-date=3 June 2012|author=Barry J.|date=23 January 2012}}</ref>


==Types of service providers==
==Types==
*[[Application service provider]] (ASP)
*[[Application service provider]] (ASP)
*[[Cloud service provider]] (CSP) - Software, platform, infrastructure service provider in [[cloud computing]]
*[[Network service provider]] (NSP)
*[[Network service provider]] (NSP)
*[[Internet service provider]] (ISP)
*[[Internet service provider]] (ISP)
*[[Managed services|Managed service provider]] (MSP)
*[[Managed services|Managed service provider]] (MSP)
*Managed Security Service Provider (MSSP)
*[[Storage service provider]] (SSP)
*[[Storage service provider]] (SSP)
*[[Telecommunications service provider]] (TSP)
*[[Telecommunications service provider]] (TSP)
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*Master managed service provider (MMSP)
*Master managed service provider (MMSP)
*Managed Internet service provider (MISP)
*Managed Internet service provider (MISP)
*[[Online service provider]]
*[[Online service provider]] (OSP)
*[[Payment service provider]] (PSP)
*[[Payment service provider]] (PSP)
*Software, platform, infrastructur service provider in [[cloud computing]]
*Cleaning service provider
*Application software service provider in a [[service-oriented architecture]]
*Gardening service provider
*Pest control service provider
*Oilfield service provider
*Application software service provider in a [[service-oriented architecture]] (ASSP)
*Cable television service provider


==See also==
==See also==
⚫
*[[Identity management]]
⚫
*[[Identity provider]]
*[[IP address]]
*[[IP address]]
⚫
*[[SAML 2.0]]
*[[Service bureau]]
*[[Service bureau]]
*[[Service system]]
*[[Service system]]
*[[Outline of consulting]]
*[[Web service]]
*[[Web service]]
⚫
*[[Identity management]]
⚫
*[[SAML 2.0]]
⚫
*[[Identity provider]]


== References ==
== References ==
{{reflist}}
{{reflist}}


== Further reading ==
==Further reading==
* {{cite journal|ref=harv|magazine=Computerworld |date=7 February 2000 |title=Service Providers Give Users More IT Options|pages=40|first=Mark|last=Hall}}
*{{cite journal|journal=Computerworld |date=7 February 2000 |title=Service Providers Give Users More IT Options|pages=40|first=Mark|last=Hall}}
* {{cite journal|ref=harv|title=Mapping the xSP world |date=15 September 2001 |magazine=CIO|pages=S8&ndash;S10}}
*{{cite journal|title=Mapping the xSP world |date=15 September 2001 |journal=CIO|pages=S8&ndash;S10}}

==External links==
*{{Commons category-inline|Service companies}}


[[Category:IT service management]]
[[Category:IT service management]]
[[Category:Business models]]
[[Category:Business models]]
[[Category:Service companies| ]]
[[Category:Business terms]]
[[Category:Business terms]]


{{service-company-stub}}
{{service-company-stub}}

Latest revision as of 07:40, 30 December 2023

A service provider (SP) is an organization that provides services, such as consulting, legal, real estate, communications, storage, and processing services, to other organizations. Although a service provider can be a sub-unit of the organization that it serves, it is usually a third-party or outsourced supplier. Examples include telecommunications service providers (TSPs), application service providers (ASPs), storage service providers (SSPs), and internet service providers (ISPs).[citation needed] A more traditional term is service bureau.

IT professionals sometimes differentiate between service providers by categorizing them as type I, II, or III.[1] The three service types are recognized by the IT industry although specifically defined by ITIL and the U.S. Telecommunications Act of 1996.

  • Type I: internal service provider
  • Type II: shared service provider
  • Type III: external service provider

Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs)[2] which range from a full IT organization/service outsource via managed services or MSPs (managed service providers) to limited product feature delivery via ASPs (application service providers).[3]

Types[edit]

See also[edit]

References[edit]

  1. ^ Stuart Rance and Ashley Hanna (30 May 2007). "Glossary of Terms, Definitions and Acronyms" (PDF). ITIL - IT Service Management. Office of Government Commerce. Retrieved 3 June 2012.
  2. ^ Staff (2011). "External Service Provider (ITILv3)". Knowledge Transfer. Knowledge Transfer. Archived from the original on 25 May 2012. Retrieved 3 June 2012.
  3. ^ Barry J. (23 January 2012). "IT Policies - Policy on Use of External Services". The University of Chicago. The University of Chicago. Retrieved 3 June 2012.

Further reading[edit]

  • Hall, Mark (7 February 2000). "Service Providers Give Users More IT Options". Computerworld: 40.
  • "Mapping the xSP world". CIO: S8–S10. 15 September 2001.

External links[edit]


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