Urgent: Character Limit Bug in WhatsApp API Marketing Templates
1

Hello Community,

I hope this message finds you well.

I’m facing an issue with the WhatsApp API where the character limit for marketing templates has been unexpectedly reduced to 550 characters. This appears to be a bug and is severely affecting my ability to communicate detailed information to my busy clients.

I am seeking:

Confirmation that this reduction is a bug. An estimated timeline for a fix. Any temporary workarounds to maintain effective communication. Your prompt assistance is greatly appreciated as this is crucial for my client interactions

Shobha
Asked about 3 weeks ago