I am having trouble getting webhooks notifications for comments with videos. I've confirmed that I'm receiving other types of comments (text and photos), but if I add a video to a comment on any type of post, I don't receive a webhooks notifications saying the comment was added.
Has anybody else run into this before or are able to receive webhooks notifications for posting comments with videos.
My reproduction steps have been something like: - Make a post on a FB page wall - Comment with a video comment - Wait to see if a webhooks notification comes in - Comment with a normal text comment - Confirm webhooks notification of the text comment
We're on webhooks v11.0
Facing similar issue, not receiving webhooks for comments with video attachment or gif attachment
I have the same problem with GIF and video. Did you find a solution?
Dear FB product managers & developers,
We are still facing this problem, would you mind to let us know when this can be fixed or do we have any plan to fix it? We are migrating from a polling solution to a webhook based pushed solution, and we really need a comment with video webhook event as lots of our customers posted videos comments. Thanks in advance.
Regards,
Facing the same issue. No getting comments that have video as a payload.
the same issue
