PlaytestCloud

This one is gonna go down in history as the Chicken Churn! Yesterday we got a colorful inbound message on Intercom from a tester, they were really worked up at a game that made a chicken noise when they didn’t accept a rematch with another player in a PvP game, and they noped right out of a paid playtest! (what an insight!!) Curiosity, bias to action, intuition or whatever you want to call it kicked in and I decided to check out the recording 👀 My own biases of who that player was were totally off, and their reaction in the video didn’t really match up to the message. But sure enough they had asked the community team to be removed from the test. After watching the video I was stunned at how natural that churn point felt, obviously we made the call to pay the player out and sent it to the Erez free of charge (it’s 7 minutes long), then got a lovely email back this morning! When Christian and Marvin onboarded me they made sure to communicate their vision of happy customers and it's great to see this playing out and confirmed! #playtesting #PlaytestCloud #GamesUserResearch #Retention #GameDevelopment #CustomerFirst

Remember Rock Tunnel in Pokémon Blue? Get in there and the visible world shrinks to only seeing the walls, then you stupidly proceed and get attacked by Zubats and Geodudes, you’re like 7 years old and just want to get to Lavender Town. Pretty horrible experience all round. (You don’t even know about the feels that are coming once you climb the tower there). The good folks at 株式会社ゲームフリーク（GAME FREAK inc.）did give you three lifelines though: HM01 - Flash Repel Escape Ropes I can draw a lot of parallels to many games studios who are only seeing those walls when it comes to doing research, and not using their lifelines. Many are trying to get through the cave in the risky fashion, with no lifelines at all and not running any research; they don't know their market, they don't know their players, and they're relying on their own intuition to validate design choices. Others are using flash and learning way more about their surroundings, but not using repel to reduce the risks and escape ropes to yeet out of some sticky situations. Stick with me. I'm going to be helping game teams go further in my next few posts and the insight they could be getting, if only they’d grab a lifeline 👀 #gamesuserresearch #gamesresearch #playtesting #GUR

Tell a friend to tell a friend! Core Talks, Metacore’s free networking & knowledge-sharing event for all game industry folks, has landed in Berlin – and now, it’s time to meet our panelists 🤩 👇 Core Talks: From Scratch to Scale brings you two panel talks, filled with insights and learnings from some of the leading industry talents and games. We’ll be discussing both new games development, as well as scaling live games! 1️⃣ Starting from scratch – let’s talk about developing new games. Our panel will be joined by Annelie Biernat (Studio Director, Trailmix Games) Carolina K. (Sr. Customer Success Manager, PlaytestCloud) Ahmed Sallam (Sr. Software Engineer, King) Jonas Martens (Head of New Games, Metacore) Facilitated by Teppo Soininen (Game Lead, Metacore) 2️⃣ Moving on & scaling – our live games panel will be joined by Martin Müller (VP of Games, Wooga) Albert C. (VP of Product & Analysis, Kolibri Games) Mika Porspakka (Development Lead, Metacore) Facilitated by Dish M. Eldishnawy (Product & Growth Lead, Metacore) On top of the panel talks, we have reserved time for casual chats and networking. We warmly welcome all game industry talent to join us on May 7 – check out the details and secure your spot here: https://lnkd.in/djJGsJur!

𝐏𝐥𝐚𝐲𝐭𝐞𝐬𝐭𝐂𝐥𝐨𝐮𝐝 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 𝐃𝐚𝐲𝐬 As PlaytestCloud is growing more and more, we are constantly adding new and wonderful national backgrounds, personality traits, and cultural #diversity to our team.  🙌 Currently every second employee of #PlaytestCloud brings a new cultural heritage to our company 😍 To properly celebrate this cast of nationalities and cultures - and to better get in touch with the powerful asset of cultural knowledge and funfacts, Alexander Ballhausen introduced the “PlaytestCloud Culture Day”. This format has a similar shape to common #LunchAndLearn sessions but with a focus on understanding more about the different cultures of our wonderful colleagues. We use this format in a #hybrid setting, with colleagues listening to the stories both in the office and remotely from their current work locations (at PlaytestCloud, we prioritize #remote-first work and also operate abroad). So far, we have visited Silesia and its "beautiful clean coal" with Martyna, tasted Bretagne through Elie's self-baked pastries, and have gotten to know Estonia - and its concept of social distancing while waiting for the bus - a bit better with Carolina. 🤩💝💎 Interested in being part of one of our Culture Days? Join us - we are currently #hiring 🥳