Using Google Built In - Frequently Asked Questions

QUESTION

ANSWER

I have an Alexa assistant at home instead of Google Assistant. Can I still use Alexa with Google Built-in?

Yes.  You can choose for Alexa to be the default assistant in the Voice Control Settings of the vehicle.
1. Navigate to General Settings. 
2. Tap Voice Control. 
3. Tap Default Assist Apps. 
4. Choose Alexa Assistant. 

How do I use Google Maps?

1. On your car's home screen, open Google Maps
2. You may find up to two suggested destinations. Tap on these to navigate to or search for your destination.
3. Other routes will be shown as gray lines on the map. Tap the gray lines to change your route selection.
4. To start navigation, tap Start.
5. To stop navigation, tap Close.

How do I save an offline map when using Google Maps?

There are 2 ways: Auto-download and Manual-download

1. How to Auto-download
2. Open the Google Maps app Maps.
3. At the bottom, tap Settings.
4. Tap Privacy Center and then Offline maps.
5. Select Auto-download offline maps.
6. Make sure you have an internet connection and wait for your offline map download to finish.

Tip: If you turn off auto-download, already downloaded maps will remain saved, but no new maps will be automatically downloaded.
Auto-downloaded maps based on your car’s movements, if you’ve turned on auto-download before.

How to Manually-download
1. Navigate to Setting
2. Offline maps
3. Select your own map
4. Select area and download

How do I search on Google Maps that is built into the car?

Search by voice
You can search on Maps with voice commands.

Search for a destination

1. Open the Google Maps app Maps.
2. Tap the Google Maps search bar
3. Use the on-screen keyboard to enter a destination or Tap Speech to Text Voice Search and say your destination.
4. Tap Start to begin.

Tip: Other routes will be shown as gray lines on the map. Tap the gray lines to change your route.

How do I use Google Assistant to navigate?

Use Google Assistant to navigate

Talk to Google
1. On your car's home screen, open the Google Maps app Maps.
Tip: To use Voice Commands, make sure Google Assistant is enabled in vehicle settings
2. Navigate to a place, or say, "Ok Google, navigate home".
3. In navigation mode, say “Ok Google” or tap the Assistant microphone Voice search.
4. Ask the Google Assistant to help with something.

What you can ask Google:
"Get directions to [name of place]"
"What road is this?"
“When does [name of place] close?”
"Show route overview" or "Show alternate routes"
"Restaurants nearby"
“How long until I get there?”
"How's traffic ahead?" or "How's traffic to home?"
"Show traffic" or "Hide traffic"
"Mute voice guidance” or “Unmute voice guidance”
“Show list of directions”
“What’s my destination?” or “How far is my destination?”
“Where am I?”

How do I manage data sharing settings in the vehicle?

Find the privacy center
1. On your car's home screen, open the Google Maps app Maps
2. At the bottom, tap Settings
3. Tap Privacy center

What is Google Maps and other safety-related driver assistance features?

Current legal speed limit information: Your car may have the ability to show the current legal speed limit based on your external vehicle camera and the speed limit information provided by Maps. In areas where speed limit signs aren’t visible, Maps information may be used to suggest the speed limit shown in your vehicle.
The legal speed limit can vary by weather, time, season, or other conditions. Information from Maps, like the current weather conditions, may be used to determine if a conditional speed limit applies.
Upcoming legal speed limit information
Your car may have the ability to display an upcoming legal speed limit, based on where your car is likely to travel. If you’ve set a destination in Google Maps, that information will be used. If you haven’t set a destination, Google Maps may give the vehicle system a likely path to predict the speed limit of an upcoming area.
Adaptive Cruise Control
Your car may have the ability to automatically accelerate and brake to keep a set interval from a vehicle detected. When there are no cars ahead, the vehicle speed can be adjusted by the driver or influenced by expected car speeds and legal speed limits. Google Maps can provide information to the Adaptive Cruise Control system to improve the overall quality of the feature.
Offline maps and Vehicle Map Service (VMS)
Google Maps provides data to your car using Vehicle Map Service (VMS). The data is used to support the driver assistance features in your car, like speed limit information or adaptive cruise control. These features rely on offline map data, especially in areas without an internet connection or with poor connectivity.
To ensure offline map data is always available, turn on “auto-download” in the privacy center. If you choose to auto-download offline maps, your car may share information, like your vehicle location and previously downloaded offline maps with Google servers.
If you choose to manually download offline maps and don’t download the offline map of the area you’re driving in, some of these safety-related driver assistance features may not work.
Tip: Any previously downloaded maps will still be available, but won’t be automatically updated.

As an Apple iOS user, does Google Built-In replace Apple CarPlay?

Google Assistant, Google Maps and Google Play are built into the car so all these services can be used without needing to connect your phone. The 2023 Honda Accord Hybrid Touring is compatible with Apple Carplay and Android Auto™ functionality.

How do I make a call using Google Built-in?

1. At the bottom of your car’s display screen, in the navigation bar, tap Phone
2. Tap Contacts.
3. Select the contact you want to call
4. Tap their phone number.
5. To end the call, tap End call.
Tip : You can use Google Assistant to make calls with your voice. Say “Hey Google,” and then a command, like “Call [contact name]”.

How can I send or reply to messages with Google Built-in?

Important: Google Assistant needs access to notifications in-order to help you send or reply to messages. Enable access to notifications.

Send a new message:
In your car, say “Hey Google.”
Say a command, like “Send a message to Nathan.”
Reply to a message:
To hear a new message, say, “Hey Google, read my messages.”
To reply to the most recent message, say "Hey Google, reply,” and say your reply.
Google Assistant repeats your message and confirms if you want to send it. You can say "Send," "Change message," or "Cancel."

How can I mute messages with Google Built-In?

To mute the conversation, on the message notification, tap Mute conversation.

How can I add favorite contacts with Google Built-In?

Important: Favorites aren’t synced from your phone.

1. On your car display, open the Phone app
2. At the top, tap Favorites
3. Tap Add a favorite
4. Select a contact and tap Favorite

How can I listen to music, news and audiobooks with Google Built-In?

You can download available music, audiobook, and podcast apps for your car on Google Play when you’re parked. After you download the app, you can play and browse media while you drive.

How can I use Google Built-in without a mobile data plan?

If you don’t have a mobile data plan for your car, some Google apps and services won’t work fully. You can still connect to the internet through Wi-Fi or a mobile hotspot to use many features in Google Assistant, Google Maps, Google Play and other apps and services.

Google Assistant
You can only use all Google Assistant features when you’re connected to the internet. If you don’t have a mobile data plan, you can use Wi-Fi or a mobile hotspot. Features that depend on mobile data to keep Google Assistant up to date may not be available when only connected via Wi-Fi or a mobile hotspot.
Google Maps
You can only use all Google Maps features when you use a mobile data plan to connect to the internet. When you’re connected with Wi-Fi or a mobile hotspot, you can use Google Maps to:

• Open the map
• Search for destinations
• Get directions

Offline maps are automatically downloaded and updated based on your current location and travel patterns, and thus require a reliable data connection in-order to function properly.

Tip : If your data plan recently expired, you may get previously downloaded content for a short time before it’s automatically deleted.
Google Play
You can only use Google Play when you’re connected to the internet. If you don’t have a mobile data plan, you can use Wi-Fi or a mobile hotspot.

If you use other apps from Google Play built into your car such as Spotify or Audible, you may need an internet connection for some features to work.

How do the system apps receive updates?

System apps will receive updates from Google Play.

How do I remove my Google Account from the vehicle?

You can remove your Google Account to delete information associated with your account from your car. You can still drive the car and use some Google apps if you're signed out.

1. On your car display, open your profile settings.
2. Tap Accounts and then the account you want to remove.
3. Tap Remove Account.

How do I update the Google Built-In operating software?

The system will periodically receive Over-The-Air updates. These updates can be performed over Wi-Fi at your home residence or at your local dealership's service department.

Can I create a Google Account on my screen of the vehicle?

No. You must create a Google Account using a mobile device such as a phone, tablet, or computer.

Can I still use "Hey Siri" if I have an iPhone?

Yes.  You will still have access to "Hey Siri" if you are connected to the vehicle using an iPhone.

Will I be able to use Google Assistant and Siri at the same time?

Yes.  By utilizing the steering wheel voice control button, push and release to access the native assistant (Google/Alexa).
Pressing and holding the steering wheel voice recognition button activates your OS assistant.

I don't know how to check the latest OS version

To check your system's software version, navigate to your infotainment General setting > System > About > Software Version > Software Version

What is the difference between Factory Data Reset, Personal Data Wipe and Remote Personal Data Wipe?

Depending on the device you are using, all three terms correlate to the vehicle settings being restored back to factory settings. For example, your in-vehicle system will be called a Factory Data Reset.

Remotely resetting your system via HondaLink/AcuraLink is called a Remote Personal Data Wipe.

To complete a Personal Data Wipe via phone, please contact American Honda's In-Car Technology Support at (888) 528-7876 for further assistance.

The screen configuration had been changed without permission.

Screen specifications and setting methods are subject to change due to updates made by Google from time to time.

I can't find the App I thought I installed. Where can I find it?

Since App installation is processed in the background, depending on the communication environment (communication speed), the installed App may not be immediately displayed in Home.
Apps that are not on the Home screen can be checked using the following procedure:
1. Settings
2. Apps & Notifications
3. Show all apps

What can I do with Google Assistant?

Ask Google Assistant:
"What can you do?"

*Available features may change from time to time due to updates on Google's side.

What should be done before selling the car?

Remember to erase all setting before selling your vehicle. You can do this by navigating to:

1. General Settings
2. System
3. Factory Data Reset

Note: You must be in the owner account in-order to perform a Factory Data Reset.

Why is my car not recognizing my "Hey Google" command?

Check the language of Google Assistant. If it is in the wrong language, it may not be recognized.

Why are names in my phone book not recognized?

If settings of "Allow personal results in this car" in General Settings is OFF, it is not recognized. Therefore, please turn ON "Allow Personal Results in This Car"

Google Assistant recognizes my "Navigate Home" and "Navigate to Work" command but says there is no place to register.

If settings of "Allow personal results in this car" in General Settings is OFF, it is not recognized. Therefore, please turn ON "Allow Personal Results in This Car"

Why am I unable to connect to calendar or task list even though I am logged into my Google Account?

If settings of "Allow personal results in this car" in General Settings is OFF, it is not recognized. Therefore, please turn ON "Allow Personal Results in This Car"

1. Roll the right selector wheel on the steering wheel to Brightness Setting.  
2. Click on Brightness Setting. 
3. Scroll down to adjust the instrument panel brightness to the desired setting.  
4. Press the right selector wheel to exit.