Send Jira tickets to Service now

[Jeremy_Rampe]

We have a team that exists outside of the JIRA environment, and are inside of Service now.  IS it possible to send tickets over to Service now from JSM? 

I was looking at this documentation but it looks like it references alerts only. 

https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-servicenow/

Ideally we would like to be able to just send over the whole ticket and create a sub task on the JIRA ticket or something along those lines. 

[Michel Neeser]

Hi @Jeremy_Rampe

One possibility would be to either use webhooks or send a web request within Jira Automation. This way, you could send a request to ServiceNow or a middleware that includes the data of the Jira issue.

Hope this helps!