Wayne Rash

AI-driven features and a slick softphone are this platform's highlights

Today's hybrid work models make VoIP more attractive than ever, but they also make implementing it more complicated. Be sure to consider these points before making a major change.

The remote work new normal has made voice over IP (VoIP) the standard for business communications, but without careful planning your rollout could turn into a nightmare. Here are ten potential pitfalls to avoid.

No-frills VoIP for your SMB

With so many workers laboring from home these days, managing specific kinds of traffic has become tricky. Virtual Private Networks (VPNs) can help secure data, but using them to protect performance-sensitive streams like voice over IP (VoIP) requires some tweaking.

Amazon Web Services can run various services and support a range of operating systems. Its universal appeal is further strengthened by its intuitive setup process, management, and monitoring features earning it our Editor's Choice selection in IaaS solutions.

A talented programmer is a valued asset to any organization, but that doesn't mean you shouldn't take steps to protect yourself and your organization.

Regardless of whether you're happy about your current career progression or not, adding security skills to your portfolio is practically a requirement for any branch of IT. We explore several online resources that you can use right now to sharpen your IT security know-how.

Just because the name 'serverless computing' is misleading doesn't mean it's not a good way to save money and simplify your life. But only for certain kinds of workloads.

Cloud security experts are pointing to people, rather than faulty bits, as the chief security risk to cloud resources. Here's how to strengthen your people perimeter.

Managed voice over IP (VoIP) vendors insist the best place for your phone service is in the cloud. But there are several practical reasons why some or all of it should remain on the premises. Here's how to know what's best for your business.

Your small business may not be a Fortune 500 corporation, but that doesn't mean you can afford to settle for substandard IT practices or equipment. In honor of National Small Business Week, we'll explain four areas in which you can and should act like a big business.

Sophisticated attackers are now using "invisible malware," a new form of attack that your firewalls can't stop and your anti-malware software can't find nor remove. Here are steps you can take right now to protect your servers and network.

Companies are buying their employees the best laptops available, not because they're executive toys but because they can up productivity and retention, boost efficiency, and even save on per-user IT costs.

Penetration testing, or pen testing, is used to ensure that your enterprise is protected against cyberattacks and, with a little work, it's possible to take care of the basics yourself.

Cloud services have made it easy for users to deploy their own virtual private networks (VPNs), which can have security and performance consequences for your network. Here's how to control unauthorized VPN use.

The irony of an operational technology network is that it represents your single biggest area of vulnerability while also being the network you think about least. Which is strange, because it's also the one connecting devices that are probably core to your company's business process.

Formjacking is a new type of attack that's being compared to ATM skimmers, except that, with formjacking, it's nearly impossible for users to find out that they're being attacked until it's too late. That's why it's up to IT pros to defeat this threat.

If you're a consumer, then virtual private network (VPN) services are a good way to protect your information from prying eyes. But for IT professionals and businesses, the situation can be very different. Here's why.

A demilitarized zone (DMZ) is a type of network segmentation that used to be mandatory for any organization connected to the internet. But the cloud has made a DMZ unnecessary for the majority of IT environments and here's why.