Progressive 4+

Easy as 123

I have been with Progressive for a year and felt I was paying too much. I shopped my rates online and of course Progressive came out on top. I didn’t think I would be able to get a quote, much less a new policy, since I was already insured with them. I tried anyway; I saved a little over $100/month and I added a car to the policy. It was super easy. I picked the same coverages I had and added the extras such as roadside assistance, rental reimbursement, etc…, signed up for paperless and EFT then chose Apple Pay and I purchased the new policy. I called and spoke with a representative and they helped with cancelling my current policy which will be pro-rated. Not only did I save a lot of money, Progressive makes purchasing a policy as easy as 123. It took less than 10 minutes from beginning to end. As long as you have all of your vehicle information and banking information within reach, it’s super easy. Plus, I love that I was able to quote with them again and save money while keeping such great coverage!

Rate Changes

Progressive is the cheapest to start, but it continues to change. Our initial rate was $100 a month cheaper and the it randomly went up for no reason between the second and third payments with no explanation. Then we enrolled four vehicles in snap shot for 6 months 3 vehicles said we were on track for savings. One vehicle had a bad first couple months with a lot of hard brakes and a couple of late driving and it said a rate change was likely, but then it had minimal events for the next four months. Our savings on one vehicle was $109 per month, the other was $10 per month, the other said it did not make a change, but the one that said an increase was likely raise our rate $244 per month!!!! So that was a net increase of $135 per month. Snap shot is a joke. Firstly it ranks you by hard stops and fast accelerations , but sometimes those are necessary to avoid collisions and stopping before going through a red light or something. It’s not an accurate measurement of a person’s driving skills. Secondly if there are bad months it does not take into account the other good months. And lastly the penalty for two bad months in one car is significantly greater than three really good cars for all 6 months. My recommendation is tell them to eat their snap shot, because in the end they will get their money back one way or another. It is the biggest bait and switch on the market. My rate is back to the same as it was after all these promises of savings.

Sneaky and not transparent

I don't understand what's happening here, but I don't like it at all. I registered for Progressive with Snapshot a few months ago. At the beginning, my rate was $121, which was great. Then within a month, I got an email informing me that I was removed from the program due to supposed lack of feedback from my phone.... which I was completely unaware of, because I wasn't notified. The following month, my rate went up to a whopping $238. Over a HUNDRED DOLLAR difference. I didn't even notice, because I wasn't informed of the change. The next month, my rate went up AGAIN to $251. I'm supposed to be billed in the next few days, and I'm nervous to see how much they've increased my rate again. I didn't even notice the changes until today when I checked my bank account.
I tried to access the Progressive app to see what's causing these changes, or if they've noted anything on my account, but go figure - the app won't even work. It's stuck on a loading screen. It's not my internet; everything else is working perfectly fine.
I'm angry and I feel taken advantage of by this company. There's no transparency whatsoever. I don't have the kind of funds to afford sudden increases in rates like this. If I can't get this resolved by the end of next week, I'm switching insurance.

Developer Response ,

Thanks for reaching out! We’d like to get in touch to answer all your questions about Snapshot, including when and how to delete the Snapshot app. Please call us at 1-877-329-RATE (1-877-329-7283). Our Snapshot team is here to help Monday through Saturday, from 8:00 am to 12:00 am ET.