Nimble Rx 12+

Tracking Orders is impossible, but I like the layout

Okay so I usually get my face stuff with Nimble. I order three things. That’s one order. However i’ll get three separate texts telling me if each item has been delayed okay cool, sometimes the items come in separate packages. But when I go onto the app there’s only option to track the order. It never updates showing that the delayed order now has separate tracking. Not to mention the links sent to my phone NEVER work when they pull up in the browser. It’s incredibly frustrating when i’m not at home to sign.

Developer Response ,

We're sorry to hear this, please reach out to our customer support team at [email protected] and someone will gladly assist you.

Impossible for parents to manage kid’s prescriptions

Absolutely awful app, terrible design. As a parent with a spouse and multiple children, all of us with multiple prescriptions, this app makes it completely impossible to manage a family’s medications. Only one person can be linked to the app, e-mail, or phone number, and only that one person’s meds can be managed, ever. The only way to switch is if a refill link is sent to you for another person, then the entire thing is linked to that one person. You cannot just switch at will or manage more than one person at once. Total garbage. And not sure where it goes wrong between the app and the pharmacy, but many orders have just vanished with no trace, never gotten by the pharmacy, and the few that have gone through have had major problems, like cannot select pickup, only delivery and delivery dates two weeks past the date selected in the app. Super frustrating.

Developer Response ,

Hi There! We sincerely apologize for the frustrations you experienced with our app. Thank you for your feedback. We'd be happy to assist you directly at [email protected]. We are constantly working hard to improve our features, and we hope to serve you better.

Incompetent and terrible

I’m now out of a medication. Because they send text messages saying refill 2 days after your last was ordered. I did it. Thinking it would just deliver the refill when it would be due. Nope. The canceled it. Then finally at the last minute, they sent another. Did it. And shows no record of this. Now I’m out of medication and it’s bad to miss doses. I thought was CVS terrible. This is whole new level of incompetence. And this ain’t even a controlled medicine. JUST NO EXCUSE

Update: just had another script. Placed order. Thought all went through. Nope. I went back to check order and it was showing as needing to complete transaction. HATE that I’m forced to use this garage and inept app. You couldn’t be bothered to implement some sort of notification for my order not being fully submitted?! I’m now without for 3 days because this app is TERRIBLE.