Boundless 4+

Too many things missing to make it worth using

With the update of the app from Axis360 (which I actually liked), I had high hopes this change to Boundless would come with new technology. Alas, I was disappointed. I do not see any real improvement from the original app, making me wonder why they bothered. The opportunity is there, hopefully Baker & Taylor will figure out how to make this work before they fail altogether.

To name of few of the flaws I see at this time:
1. Cannot choose a different font (I don’t consider “Dyslexia” an option)
2. Cannot adjust page color or brightness
3. Cannot make page number visible while reading
4. Cannot add additional libraries without signing out of the one you are in
5. Page turning is not fluid, sometimes it works, sometimes it doesn’t. They claim in the most recent update (April 2024) we should be able to tap anywhere in the right/left margin to turn the page. Doesn’t work half the time, at least for me.
6. They also claim in the same update, they decreased the top margin, so there is “less white space at the top.” However, there is no setting to adjust the margins on the left/right, one setting is all you get with all that wasted “white space” on the sides.

IF I have listed something here incorrectly because I missed it in the settings, then there is still something wrong, since every one of of the things I listed should be simple and clear to understand how to change or adjust it.

So So Glitchy

I mostly try to avoid using this app unless a book I really want to read is available here that I can’t get through Libby or in print.
Tonight, I spent a little over an hour reading and the app froze on me at least a dozen times. I couldn’t turn to the next page. I’d close it out and it would take a full minute for the book to reload again- often the dark mode the print wouldn’t show up or it would still be frozen and I’d have to repeat the process.
After a couple times I thought maybe the app hadn’t updated automatically so I went to manually do it. Nope. Apparently it updated a week ago and the page turn glitch was supposed to be fixed.
If I’m not on perfect WiFi or cell service there’s basically no chance of the book loading, even though I have cellular downloads turned on. Half the time I can’t even get to the page with all the different profiles.
I do appreciate that occasionally I can get books with tons of holds on other apps available more quickly on Boundless but I think it’s likely because everyone hates this app so much.

Worthless

Update: still worthless. After waiting over a month for a book it was automatically checked out when available. Great I think but no, book will not download on either of my devices. Have logged out and back in, ap updated, signed in and out of my devices. Support had no solution. Delete and reinstall so to see if that helps which will cause the loss of the book I’ve been waiting for. Will have to explore other options for reading.

Initial Review: Forced to switch from axis360 so I downloaded the ap excited for an improvement. After download I get the “welcome - let’s find your library screen” . No matter what I search ap says “hmm, can’t find anything, try another search”. I’ve tried first word of library name, city, first word of my county (which is also used as library name) and name of major city nearest our suburb (Denver). Nothing comes up. Meanwhile axis360 no longer works. No matter what tab I try I only get the message “invalid login” with no way to log in (or out). I’d give Baker &Taylor no stars if I could. Pretty disappointing and frustrating.

Developer Response ,

We apologize for the trouble you experienced. Your library didn't migrate to Boundless until late September. If you are still having issues locating your library, please reach out to us at [email protected]