bet365 - Sportsbook & Casino 17+

I only recently joined the Bet365 Sportsbook and I’m very impressed already with the breeze that it was to initially setup my account. I had a small issue at first so I contacted the Bet365 team and I mean when I say this that I have never experienced better customer service for ANY book out there (trust me when I say that I’ve tried most all).

On top their top notch support, the amount of leagues/games that you’re able to bet on makes me believe that this might end up becoming my #1 sportsbook. Just like in stock trading or crypto, I’m a firm believer in having diversified investments (bets), as stocks, crypto & sports betting are all forms of gambling.

The new signup bonus was much needed and greatly appreciated. I’m glad I found out about this company and hope they can maintain the levels of service & functionality that they currently have. Much props to the owner of this organization for not being scammy/sleazy like some of the other books out there. I’m the gambling world there’s a plethora of bullsh*t, terrible service, etc… With Bet365 you don’t see any of that nonsense. Instead, they offer a great service and are a top notch book to bet through.

So I’ve used this app for a little bit now, and I have a understanding of the cash out system they provide. I had a bet going for $300 and was given the chance to cash out because 3 legs out of 6 had already hit. I decided to wait a little and let that payout increase but then 2 legs of the correct 3 were no longer checked and it was no runs in the first inning of baseball so obviously I saw that it did actually hit. But taking away those checks also took my cash out option. One leg started to go sour still winning tho but I wanted to cash out. So I called support. First guy said he could help then says he hangs up on me. Second guy does the exact same, so now I’m thinking I’m done after the third guy. The third guy assists me well, and says since the bet had ended but he could tell I was trying to contact support he was going to award me bonus bets. So I was stressed out from the terrible support but now I felt fine and was somewhat relieved until I made a joke about how I shouldn’t bet. Then he restricted my account and took the bonus bet offer away. I understand some have big gambling issues but I had to stay on the phone with another person for 30 more minutes over a hour at this point to have my account restrictions lifted and never got the money. I was 100% cheated out of money and 100% because their support is incompetent. The only reason I give them 2 stars is cause it’s a easier to use app.

Me and my friends all took them up on their new customer offer to deposit $10 to get $365 in bonus bets to use for the first weekend of March Madness. We all downloaded the app and made our deposits and after some time waiting on the slow app to process everything, got our bonus bets and started playing. We noticed immediately that the app really sucked compared to others-it was glitchy, it froze randomly at times, and it looked terrible. But hey, we thought it was worth it for the bonus bets.

I used about half of the bonus bets over 2 days and won a little money, then went to bed. When I woke up in the morning and tried to place a bet, the app said there were restrictions on my account. I called customer service, and after being placed on hold for a while, was told that their “trading team” decided they didn’t want to do business with me anymore and that I could never make a bet on their app again. My friends had used all of their bonus bets up quicker than me so they avoided these shenanigans. Clearly Bet365 realized they weren’t making money off of me and decided to take their ball and go home. Also my withdrawals on the money I did make still haven’t processed after multiple days, so they may have just stolen $10 from me.

Do not give these crooks any of your real money. If you want to take your chances and use bonus bets to take their money, fine, but once that’s done (hopefully quickly) take your business elsewhere.